Manager, Domain Consulting

CyberArk Software•Denver, CA

7d•Remote

About The Position

As a Domain Consultant Manager for Idira, you are the technical leader for your Domain Consultant team. You will lead a team of high-caliber experts who provide the deep technical expertise required to transform our customers' identity security posture. You will work closely with the Solutions Consulting Managers and their District Sales Manager counterparts to build relationships with your customers with the goal of helping them secure and govern all identity types—including human, machine, and AI agents—preventing identity-based attacks and credential misuse. You and your team will play a key role in defining technical solutions that secure a customer’s key business imperatives and will evangelize our industry leadership in Identity Security (Idira) alongside core security services that establish Palo Alto Networks as a customer’s cybersecurity partner of choice. We are looking for a leader to develop our Domain Consultant team, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the Solutions Consulting team, will displace competitor technologies and build market share within your targeted list of accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.

Requirements

Experience leading customer-facing pre-sales engineering or solutions architect teams
5+ years experience in sales engineering within Identity Security, including Privileged Access Management (PAM), Identity Governance (IGA), Machine Identity Management, or Cloud Infrastructure Entitlement Management (CIEM).
Deep understanding of the identity landscape: from legacy human account management to machine identities, secrets management, and emerging challenges surrounding AI agents
Industry knowledge of Identity Security market trends and awareness of our roadmap
Experience delivering comprehensive security solutions in complex enterprise environments
Strong communication (written and verbal) and presentation skills

Responsibilities

Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Idira solutions, while reducing technical validation and PoC timelines
Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process.
Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
Work with your peers to develop a Domain Consultant training curriculum
Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers
Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
Lead conversations focused on industry trends and emerging changes to the security landscape
Discuss competitor offerings in the marketplace and positions ours as the best solution
Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
Review and guide your team’s technical validation plans including POV (proof of value) test plans and customer readiness/requirements
Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
Work with product teams to build requirements and roadmap development plans for our Idira customers
Maintain an understanding of competitor selling strategies and technologies