Manager, Documentation & Securities

RBC • Toronto, ON

6d • Onsite

About The Position

The primary responsibility of the Manager, Documentation & Security is to provide proactive forward-looking leadership to transform the Documentation & Security Team into a center of expertise, ensuring the business is aware of all new policies and procedures impacting their operations. The role will oversee and provide leadership with a focus on leveraging technology to mitigate risks related to privacy and compliance, and to enhance the efficiency and capacity of the team. In this role, you will effectively and independently manage all operational and development initiatives required to support operations and controls for operational risk concerning non-negotiable and negotiable securities, as well as end-to-end administration activities for the department.

Requirements

• An undergraduate degree in Finance or Business Administration with a focus on Operations, Management or Risk Management
• Minimum of 4-7 years’ experience in Documentation and Security Administration, Operational Risk Management and Leadership and Team Management
• Excellent organization, process design and implementation skills
• Very strong people management skills
• Highly developed communication and interpersonal skills, specifically able to act as change agent, facilitator and collaborator.
• Ability to perform well under pressure to multitask and reprioritize tasks as necessary and meet time sensitive deadlines
• Analytic/Systematic Thinker
• Highly organized with a strong commitment to task and an attention to detail
• Ability to convey Client First mindset to team members

Nice To Haves

• Undergraduate degree in Law or Legal Studies will be an asset
• Understanding of Business Law and North American non-negotiable security registration requirements (including PPSA, Bank Act, Quebec Civil Code & UCC) and North American loan documentation and security

Responsibilities

• Understand the end-to-end Documentation & Security Team and Administration Team process and act as a subject matter expert and referral point for questions/complex transactions for the Documentation & Security Team and other RBCCM/RBC groups.
• Provide leadership and direction to Documentation & Security, acting as a referral point, coach, and advisor for team members and service partners.
• Conduct critical review of existing Documentation & Security Team and administration processes and develop a thorough understanding of requirements for applicable RBFG folios, policies and procedures, standard forms, regulatory requirements, SOX issues, etc.
• Develop a good understanding of existing systems (CCMS ETR, DMS, CID applications, etc.) and the interface between the Documentation & Security team and other areas of RBCCM/RBC.
• Support the business through change management practices and agile business methodologies, working across teams to implement automation through Robotics Process Automation (RPA) and artificial intelligence.
• Identify and address data integrity issues within CCMS, DMS & BCRMS.
• Develop meaningful management reports and build remediation/action plans to address identified discrepancies.
• Utilize a strategic approach to resolve issues and streamline processes through policy, technology, or reporting solutions.
• Identify ways to maximize productivity, improve quality, create efficiency, and reduce costs.
• Ensure the teams actively participate in keeping Operating Guidelines complete and current.
• Demonstrate commitment to process improvement as evidenced by recommendations and implementations made.
• Address and reconcile all risk-related issues within acceptable timeframes.
• Interface with Internal Audit, SOX auditors, etc., on issues impacting the Documentation & Security Team.
• Responsible for meeting all budget requirements for transit 14514 & 7056.

Benefits

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, competitive compensation packages.
• Leaders who prioritize development and provide opportunities for accelerated career growth.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Ability to make a difference and lasting impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager