Mgr Digital

Consumers Energy•Jackson, MI

6d•Hybrid

About The Position

The Applications and Analytics team is at the heart of innovation, powering Michigan’s future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge! We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles—engaging on solutions, illuminating priorities, and minimizing waste—we build systems that are simple, helpful, and valuable. If you’re passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy. The Manager, Digital is a hands-on technical leader responsible for developing digital talent, strengthening technical standards, and enabling high-performing teams. This role frequently engages with highly complex technical challenges and provides direct expertise to design and deliver scalable digital solutions. As a leader and coach, the Manager promotes agile and lean mindsets, builds digital capability, mentors team members, and drives excellence across the discipline.

Requirements

Bachelor’s degree in Information Technology or a related field and four (4)+ years of experience leading technical software, data, or design teams, or serving as a technical lead or senior practitioner; demonstrated ability to coach and develop talent; familiarity with modern engineering practices and agile ways of working.
Associate’s degree in Information Technology or a related field and six (6)+ years of relevant technical leadership experience.
High School Diploma/GED and eight (8)+ years of relevant technical leadership experience.
Complex Problem Solving — Identifies complex issues, evaluates relevant information, and develops effective solution options.
Discipline Expertise — Demonstrates deep technical knowledge within the software configuration digital specialty and the ability to coach across multiple disciplines with support from senior leaders.
Relationship Building & Collaboration — Builds strong, trusting relationships across teams and stakeholder groups; creates an inclusive and collaborative environment; works effectively across disciplines, domains, and organizational boundaries.
Technical & Digital Fluency — Broad understanding of digital disciplines and how they integrate (e.g., engineering, data, design, configuration); able to connect technology and process effectively.
Innovation — Fosters an environment that encourages curiosity, experimentation, and creative problem solving.
Agile & Lean Mindset — Demonstrated understanding of agile principles, iterative delivery, and continuous improvement.
Leadership & Coaching — Proven ability to develop individuals and teams, build trust, and support growth.
Adaptability — Able to navigate ambiguity, adjust leadership approaches, and respond effectively to evolving organizational needs.
Communication & Influence — Communicates complex topics clearly, influences without authority, and builds alignment across diverse domains.

Responsibilities

Provides hands-on technical leadership; translates business strategy into technical outcomes; creates technical roadmaps and maintains standards. Applies discipline-specific expertise and sound technical judgment to complex or high-impact initiatives.
Drives quality and consistency by promoting agile and lean practices and enhancing standards, processes, and team skills.
Ensures product teams have the people, skills, tools, and support required to deliver successful outcomes by collaborating across Delivery, Product, Architecture, Security, and business stakeholders.
Offers day-to-day leadership, coaching, and professional development to digital practitioners, fostering a culture of engagement, learning, and continuous improvement through feedback, targeted upskilling, practice-area development, and inclusive team practices.
Prioritize, design, and deliver Power BI dashboards and reports, owning the full lifecycle from business analysis and requirements gathering to development, enhancement, and ongoing sustainment—ensuring solutions are aligned to business value, user needs, and data governance standards.
Performs other duties as assigned or required.