Manager Digital Workplace

Novelis•Atlanta, GA

2d•Hybrid

About The Position

The Manager Digital Workplace provides leadership over the technical direction, architecture and engineering of DWP platforms and services. This role is responsible for establishing the technical vision and roadmap for DWP, driving innovation and adoption of emerging technologies while aligning to business strategy. This role oversees the interplay of engineering and operations, working Regional DWP Leads and other technical partners to coordinate complex projects, engineering transformations and operational readiness. It involves significant vendor engagement: evaluating, selecting, negotiating with, and managing major vendors for both engineering deliverables and operations, ensuring best-in-class quality, cost efficiency, and adherence to corporate standards. This role is accountable for holistic technical governance and the orchestration of end-to-end solutions, bridging the gap between pure operations and high-level architecture.

Requirements

Bachelor’s degree or equivalent experience in Computer Science, Engineering, Information Technology, or a related field.
8+ years of experience in end-user computing, Digital Workplace, or infrastructure engineering roles.
Demonstrated experience leading engineering teams or acting as a technical manager for complex IT platforms.
Strong understanding of Digital Workplace technologies including endpoint platforms, collaboration services, identity, and device management.
Experience working with vendors and service partners delivering enterprise IT solutions.
Ability to operate effectively in a global, matrixed environment and coordinate across engineering, operations, and regional teams.
Strong communication, prioritization, and problem-solving skills.
Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

Lead and develop DWP engineers, providing technical direction, coaching, and performance guidance to support high-quality delivery and operational readiness.
Plan and oversee engineering execution for DWP initiatives, including endpoint platforms, collaboration services, identity, and user experience solutions.
Apply and reinforce global DWP standards, architectures, and engineering practices across delivered solutions.
Coordinate closely with regional DWP leads and support teams to ensure solutions are deployable, supportable, and aligned with regional needs.
Partner with operations and service management teams to ensure smooth transition from engineering into steady-state support and lifecycle management.
Provide oversight for technical design, testing, deployment, and post-implementation stabilization of DWP solutions.
Engage with vendors and partners delivering DWP technologies and services, supporting evaluation, integration, and performance management.
Monitor service performance, technical debt, and delivery risks, driving continuous improvement across engineering practices.