Manager - Digital Tmx

Seminole GamingDavie, FL
2d

About The Position

The Digital TMX Manager will revolutionize how Team Members experience Total Rewards across all Seminole Hard Rock properties. This newly created position addresses critical gaps in digital communications infrastructure and serves as the architect of a seamless, personalized digital experience for benefits, wellness, and Total Rewards information. You'll build the foundation for how thousands of Team Members access, understand, and engage with their compensation and benefits—transforming complex HR information into intuitive, accessible digital experiences. This role bridges the gap between technology, communications, and employee experience, with a forward-thinking mandate to build systems with AI and automation capabilities for the future of work.

Requirements

  • 5-7 years of progressive experience in digital communications, HR technology implementation, benefits administration, or employee experience design
  • Demonstrated success managing complex content repositories and digital communication platforms in a corporate environment
  • Strong project management skills with proven ability to manage multiple initiatives simultaneously and meet critical deadlines
  • Experience navigating compliance requirements in benefits communications and regulated industries
  • Track record of translating technical or complex information into accessible, engaging formats for diverse audiences
  • Proficiency with HRIS platforms, content management systems, and digital workplace tools
  • Understanding of UX/UX design principles and employee-centered design thinking
  • Familiarity with automation tools and workflow management systems
  • Comfort working with data, metrics, and analytics to measure communication effectiveness
  • Strong digital literacy and ability to quickly learn new platforms and technologies
  • Strategic Thinking: Ability to see the big picture while managing detailed execution
  • Communication Excellence: Exceptional written and verbal communication skills with attention to detail
  • Stakeholder Management: Proven ability to build relationships and influence across all organizational levels
  • Problem-Solving: Creative, solutions-oriented approach to addressing gaps and challenges
  • Adaptability: Thrives in fast-paced, dynamic environments with changing priorities
  • User Empathy: Deep understanding of employee needs and ability to advocate for the end-user experience

Nice To Haves

  • Experience in hospitality, gaming, or multi-property organizations
  • Background in employee communications or internal marketing
  • Knowledge of benefits administration and Total Rewards programs
  • Exposure to change management methodologies
  • Familiarity with accessibility standards (WCAG) and inclusive design practices

Responsibilities

  • Build the Digital Communications Infrastructure
  • Design Intuitive User Experiences
  • Lead Automation & Intelligent Distribution
  • Ensure Governance & Compliance
  • Serve as Strategic Partner & Liaison

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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