Manager, Digital Solutions - AI Enablement

Acosta • Jacksonville, FL

2d • Hybrid

About The Position

The Manager, Digital Operations & AI Enablement provides strategic leadership
for enterprise platforms supporting collaboration, communications, project
management, and artificial intelligence. This role oversees a blended team,
ensures governance and change enablement, and optimizes user experience across
digital systems. Responsibilities include privileged access to sensitive HR and
payroll data, supporting AI tool deployment, and maintaining operational
continuity—including after-hours support and occasional travel to align global
operations.

This position will operate under Hybrid work arrangement, reporting at least 3
days per week to an Acosta Office.

Acosta Group is a collective uniting the most trusted retail, marketing, and
foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic,
Premium Retail Services, and Product Connections. Together, we connect consumers
with the brands they love through omnichannel selling, merchandising, brand
advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That’s why we
prioritize your growth, development, and well-being to help you reach your full
potential. With programs designed to support a fulfilling work-life balance, we
offer opportunities that fit your lifestyle and ambitions—whether you’re looking
for part-time flexibility or full-time career advancement.

Ready for a career path that’s as unique as you? Discover your path at Acosta
Group!

Acosta Group is an equal opportunity employer and will ensure that applicants
with disabilities are provided with reasonable accommodations. If reasonable
accommodation is needed, please contact [email protected]. Be sure to include
"Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary
or hourly compensation range for this opportunity is accurate and reasonable at
the time of posting.

Responsibilities

• strategic leadership for enterprise platforms supporting collaboration, communications, project management, and artificial intelligence
• oversees a blended team
• ensures governance and change enablement
• optimizes user experience across digital systems
• privileged access to sensitive HR and payroll data
• supporting AI tool deployment
• maintaining operational continuity
• after-hours support
• occasional travel to align global operations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees