Manager Digital Services - Empathia

ProHealth CareWaukesha, WI

About The Position

This role is for a strategic thinker who thrives at the intersection of technology, business, and people. The ideal candidate will enjoy translating organizational goals into clear, actionable plans and have the leadership presence to guide both their team and key stakeholders toward success. The candidate should be comfortable leading a small, collaborative team while also operating within a larger enterprise IT environment. Curiosity, creativity, and accountability are valued, with a constant drive to find smarter, more efficient ways to deliver impact through technology. The role involves mentoring a small team, anticipating future needs and opportunities, balancing strategy with hands-on execution, communicating effectively across technical and non-technical audiences, and valuing structure, clarity, and follow-through while being open to innovation.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 5+ years of IT or software development experience.
  • At least 2 years in leadership or project management.
  • Proven ability to lead technology projects.
  • Proven ability to coordinate across business functions.
  • Strong understanding of software development, APIs, and system integrations.
  • Excellent communication skills.
  • Excellent collaboration skills.
  • Excellent organizational skills.
  • Strategic mindset.
  • Ability to balance short-term delivery and long-term vision.

Responsibilities

  • Lead a small, collaborative team.
  • Translate organizational goals into clear, actionable plans.
  • Guide team and stakeholders toward success.
  • Operate within a larger enterprise IT environment.
  • Deliver impact through technology.
  • Mentor a small team and support their success.
  • Anticipate future needs and opportunities.
  • Balance strategy with hands-on execution.
  • Communicate effectively across technical and non-technical audiences.
  • Lead technology projects.
  • Coordinate across business functions.
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