Manager, Digital Product

Vitamix•Olmsted Township, OH

19h•Hybrid

About The Position

Vitamix is seeking a Manager, Digital Product who will own the technical vision, development execution, and continuous evolution of Vitamix.com. This role bridges the gap between business strategy and technical execution, leading a multi-disciplinary technical team while serving as a strategic partner to business and leadership. The Manager turns website needs into actionable roadmaps for developers, designers, IT, and external partners to optimize the direct-to-consumer (DTC) digital experience.

Requirements

5-8 years of experience in ecommerce product management, web operations, digital platforms, or web development
Demonstrated experience leading web delivery lifecycles, managing multi-disciplinary technical teams, and directing vendor/agency relationships
Bachelor’s degree in Information Systems, Computer Science, Business, Marketing or related field
Strong working knowledge of major ecommerce platforms, web operations, and modern development workflows
Proficient in sprint planning, backlog management, and project management tools (e.g., Jira, Confluence)
Solid foundational understanding of HTML, CSS, JavaScript, APIs, release management, and source control environments (GitHub)
Familiarity with data-driven tools including Adobe Analytics, tag management systems, and A/B testing/personalization platforms
Exceptional capability to author clear technical documentation (user stories, acceptance criteria) and present technical concepts cleanly to non-technical stakeholders
Ability to understand site functionality, integrations, and development needs
Critical Thinking - Ability to break down complex information, identify key elements, and assess their validity and relevance.
Communication - Ability to clearly articulate reasoning, explain decisions, and effectively convey complex ideas to different audiences.
Relationship Building - Ability to establish, maintain, and cultivate positive relationships with individuals, teams, and external stakeholders to foster a collaborative environment
Influence - Ability to persuade and guide others towards a desired outcome.
Innovation & Adaptability - Demonstrated ability to generate innovative ideas, explore unconventional approaches, and adapt strategies to achieve desired outcomes, showcasing originality, resourcefulness and a willingness to experiment.
Organizational Skills - Effectively manages time, prioritizes tasks, meets deadlines, and maintains systems for achieving goals.
Initiative - Proactive problem solver, takes calculated risks, and seeks opportunities for improvement.
Leadership - Demonstrated ability to inspire and motivate others by clearly communicating vision, fostering positive relationships, and providing opportunities for growth and development.

Responsibilities

Own the technical vision and continuous evolution of Vitamix.com, aligning platform capabilities with macro business goals and executive leadership priorities.
Oversee day-to-end project delivery and sprint execution for all Vitamix.com initiatives, driving the lifecycle from initial requirement scoping through to launch and post-mortem review.
Lead cross-functional technical teams and external agencies in an Agile environment; maximize velocity by managing sprint intake, backlog grooming and work tracking.
Serve as the primary technical partner to Ecommerce, Brand, Channel Marketing, and Sales, translating complex technical constraints into clear business impacts.
Partner with IT to oversee critical web-to-ERP integrations, platform updates, and third-party tool implementations to ensure architecture scalability.
Accountable for the overall integrity of the site, owning the strategy for QA, user acceptance testing (UAT), regression testing, and final release protocols.
Proactively identify, communicate, and mitigate technical risks, dependencies, and site defects to maintain platform stability and performance.
Collaborate with digital analytics teams to manage the technical execution of A/B testing, personalization frameworks, and accurate tag management implementation.
Drive technical readiness for new product introductions by establishing lead times, technical content specifications, and front-end requirements.