Manager-Digital Product Management
About The Position
The Credit and Fraud Risk (CFR) Organization within American Express focuses on driving profitable business growth by reducing credit and fraud risk and maintaining customer confidence in product security. It employs various tools and evolving technology to detect and combat risk, minimize disruption to good spending, and provide a world-class customer experience. The Digital Risk Products & Data Strategy (RPDS) team within CFR is fundamental to all risk decisions and is responsible for building digital software products for risk management across the customer lifecycle, including Onboarding, Credit Underwriting, Authorizations, and Collections for both card and non-card businesses globally. As a member of this team, you will collaborate with top industry talent to develop innovative risk products that enhance market share and business practices. This role is for individuals interested in building innovative digital risk products, translating business needs into effective solutions, and contributing to the Risk Products team. We are looking for a Product Manager to lead the comprehensive product strategy, execution, and delivery of new features for risk decisioning platform products. The focus will be on scalability, resilience, performance, and developer productivity. This position involves defining product requirements, coordinating with cross-functional stakeholders, and ensuring the successful implementation of platform modernization initiatives. The ideal candidate will have experience with large-scale platform modernization, risk/authorization processes, and strong stakeholder management skills. This is a high-visibility role crucial for the future of Amex’s global authorization architecture.
Requirements
- Experience with large-scale platform modernization.
- Experience with risk/authorization processes.
- Deep stakeholder management skills.
Responsibilities
- Lead the end-to-end product strategy, execution, and delivery of new features for risk decisioning platform products.
- Focus on scalability, resilience, performance, and developer productivity.
- Define product requirements.
- Align cross-functional stakeholders.
- Ensure successful implementation of platform modernization initiatives.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
