Manager, Digital Operation & Analytics

The Container Store•Coppell, TX

19h•Onsite

About The Position

The Manager, Digital Operation and Analytics manages the execution of the website merchandising to achieve web generated sales and marketing goals. This position will drive decisions that increase online conversion and customer experience. This Manager is expected to drive site merchandising initiatives, promotional execution, product launches, site experience optimization and marketing campaign launches in addition to identifying other merchandising opportunities based on data analytics and competitive analysis. This position works closely with the Buying, Creative, Marketing, Site Content, Visual Sales and Technology teams to enhance and build the online assortment, product information, category information and website merchandising.

Requirements

College degree required
5-7+ years experience in online merchandising
Strong computer skills: proficiency in Outlook, Excel, Word, PowerPoint; HTML knowledge a plus
Demonstrated success in establishing and implementing merchandising strategies and tactics on a website for a multi-channel retailer
Expertise in site analytics with strong business acumen to make data driven decisions
Based in Dallas/Ft. Worth area
Ability to work in a constant state of alertness and a safe manner
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Knowledge of industry business and passion for following trends in the industry
Ability to communicate clearly and effectively in a professional manner, both written and verbal, at all levels internally and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing

Nice To Haves

HTML knowledge a plus

Responsibilities

Own operational excellence for executing offers and promotions, including strategic setup, testing and pre- and post-launch QA
Execute site merchandising operations that support key strategic initiatives, product and category launches, promotions, seasonal campaigns and trend moments; stretching into a role to recommend strategies in partnership with other site merchants
Partners with Digital Merchandising team to optimize product categories including category refreshes, sort rules and onsite merchandising placements
Drives special project management workflows; i.e. clearance process, campaign launch tracking, speed to market initiatives
Monitor onsite behavior to identify operational issues or content gaps; conduct routine QA to ensure product pages, categories, navigation and campaign pages are accurate and functioning correctly
Utilize third party tools to optimize the website experience
Web Analytics Search Engine/Navigation A/B Testing Product Recommendations: monitor for relevance
Identify opportunities to streamline manual processes and reduce operational defects while maintaining documents for workflows and site update procedures
Consistently arrives promptly for scheduled work hours
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties as needed and assigned

Benefits

Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
A fun and collaborative work environment where you can learn, grow, and make a real difference.