Manager, Digital Media Strategy

Univision • New York, NY

1d • $85,000 - $95,000

About The Position

TelevisaUnivision is seeking an experienced, talented, and energetic Manager, Digital Media Strategy, with strong leadership, interpersonal, and collaboration skills to lead our Digital Strategy & Sales execution team. In this role, you will oversee a team of Digital Campaign Managers, driving operational excellence, standardizing workflows, and ensuring the seamless delivery of all digital media campaigns across our organization. The Manager, Digital Media Strategy is responsible for leading the team that executes and delivers digital media campaigns, ensuring department-wide accuracy, pacing, and client satisfaction. This role partners strategically with leaders across Sales, Planning, and Ad Operations to optimize cross-functional workflows and ensure all organizational campaigns are delivered in full, on time, and billable. You are a strategic thinker, an empathetic team leader, and a process-oriented problem solver. Success in this role is measured by overall team performance, department-wide campaign health and delivery accuracy, minimized billing discrepancies, and the professional growth of your direct reports.

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of experience in digital account management, media execution, or ad operations
• Strong understanding of digital media execution, pacing, and billing fundamentals
• Detail‑oriented with strong organizational and communication skills
• Proven ability to collaborate cross‑functionally and manage multiple campaigns simultaneously

Nice To Haves

• Prior experience managing or mentoring team members preferred

Responsibilities

• Team Leadership & Development: Hire, train, mentor, and manage a team of Digital Campaign Managers; establish performance metrics, conduct regular reviews, and foster a collaborative team culture.
• Operational Oversight: Oversee the team’s live campaign pacing, delivery health, and makegoods process, stepping in to support high-stakes or complex accounts.
• Process & Safeguards Strategy: Establish, institutionalize, and optimize delivery safeguards (buffers, pacing check templates, QA processes) across the department to minimize human error and revenue leakage.
• Cross-Functional Standardization: Clarify ownership and enforce clean, standardized handoff processes between Sales, Planning, Account Management, and Ad Operations prior to campaign launches.
• High-Level Problem Resolution: Partner with leaders in Ad Operations and Revenue Operations to resolve systemic delivery or billing issues and implement long-term preventative solutions.
• Workflow & Escalation Management: Analyze recurring execution, workflow, or billing challenges to advocate for systemic fixes, process updates, or clear documentation.
• Senior Stakeholder Support: Serve as the ultimate escalation point for severe campaign-level client or agency concerns, providing strategic guidance to resolve issues.
• Client Relationship Enablement: Empower and guide Account Managers and Campaign Managers in maintaining strong, professional client relationships through communication best practices.
• Roadblock Removal: Proactively identify and eliminate day-to-day operational or technical roadblocks to help the campaign management team execute effectively and efficiently.

Benefits

• paid time off
• tuition reimbursement
• wellness and employee support programs
• 401(k)
• life and other insurance plans
• comprehensive and competitive health benefits package featuring medical, dental, and vision coverage options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager