Manager-Delivery

Sumitomo Electric Wiring Systems•Marysville, OH

13h•Onsite

About The Position

Manage customer relations and delivery operations to ensure on-time product delivery, strong customer and internal relationships, and efficient inventory management while promoting continuous improvement and achieving performance targets.

Requirements

Bachelor degree required
8-10 yrs experience in inventory control, purchasing, or customer service environments (automotive industry preferred), including 2-4 years in a supervisory or middle management role.
Strong organizational, task management, and problem-solving skills
Excellent written and verbal communication abilities
Ability to interact effectively with all levels of SEWS associates and customer contacts
Demonstrated leadership experience, including managing and developing salaried staff
Ability to lead team to achieve organizational goals and drive performance
Proficiency in Microsoft Office applications (Excel, Outlook, etc.)
Experience with mainframe systems, including order and inventory management applications.
Ability to manage multiple priorities and perform effectively in a fast-paced environment
Willing to travel as needed

Responsibilities

Lead and support departmental S-NVC (SEWS New Value Chain) initiatives to support continuous improvement
Track, analyze, and report monthly KPIs to ensure performance targets are achieved
Provide support to the MBU customer base - including Subaru, Honda, and Tier II suppliers
Develop and maintain strong relationships with customer contacts and management to support business objectives
Monitor customer orders and related activities to ensure on-time delivery requirements are met
Manage and monitor inventory levels to ensure availability aligns with customer demand
Communicate with customers, manufacturing plants, and local staff to support timely production and inventory availability
Provide direction and support to warehouse operations to ensure complete and timely delivery to all customers
Monitor weekly build reports issued by the Delivery team to support smooth start-up activities
Ensure all compensation requests are submitted by required deadlines
Review supplier performance reports and ensure root cause analysis is conducted
Develop and implement effective countermeasures in a timely manner
Communicate issues, actions, and results clearly with customer and SEWS upper management team
Lead recruitment, selection, training, and performance evaluation of Delivery team members
Maintain open and effective communication with all staff
Foster a positive and collaborative work environment
Lead the team in identifying and implementing improvements to enhance process efficiency and reduce costs
Support additional projects and responsibilities as assigned