Manager-Data Science

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

The AIM (Analytics, Investment & Marketing Enablement) team – a part of GCS Marketing – is the analytical engine that enables the Global Commercial Services portfolio of American Express. Accelerating growth momentum, increasing profitability, and strengthening our value proposition are key objectives for this organization. As a Manager (B35), you will lead analytical initiatives that power the next generation of American Express' Corporate customer acquisition engine across Sales & Marketing. You will combine advanced analytics, machine learning, and emerging Generative AI capabilities to solve complex business problems, improve customer targeting, personalize engagement, and drive measurable acquisition outcomes. You will own analytical solutions from problem definition through deployment, partnering closely with Marketing, Sales, Product, Digital, and Technology teams to build scalable, production-ready data products that influence strategic business decisions. This role is ideal for someone who enjoys solving ambiguous business problems, remains technically hands-on, and is excited to shape the future of AI-driven customer acquisition.

Requirements

  • Advanced analytics
  • Machine learning
  • Generative AI capabilities
  • Problem definition through deployment
  • Partnering with Marketing, Sales, Product, Digital, and Technology teams
  • Building scalable, production-ready data products
  • Solving ambiguous business problems
  • Technically hands-on

Responsibilities

  • Lead analytical initiatives that power the next generation of American Express' Corporate customer acquisition engine across Sales & Marketing.
  • Combine advanced analytics, machine learning, and emerging Generative AI capabilities to solve complex business problems, improve customer targeting, personalize engagement, and drive measurable acquisition outcomes.
  • Own analytical solutions from problem definition through deployment.
  • Partner closely with Marketing, Sales, Product, Digital, and Technology teams to build scalable, production-ready data products that influence strategic business decisions.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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