Manager, Data Science, Forecasting & Routing

Spring Health•San Francisco, CA

1d•$183,000 - $205,500•Hybrid

About The Position

Reporting to the Director of Data Science and partnering closely with Product, Engineering, and Actuarial teams, the Manager of Data Science will lead a team responsible for forecasting care utilization and optimizing member routing decisions. This role will drive the development of decision systems that balance clinical outcomes with business economics, enabling sustainable growth of Spring Health’s care models. Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 44 Montgomery Street location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

Requirements

5+ years of experience in data science, with at least 2+ years managing teams
Experience building and deploying machine learning models in production environments
Strong foundation in statistical modeling, experimentation, and causal inference
Experience working cross-functionally with product and engineering teams to ship data products
Proven ability to translate ambiguous business problems into structured analytical solutions
Strong communication skills, with the ability to influence non-technical stakeholders
Experience managing projects with multiple stakeholders and competing priorities

Nice To Haves

Experience in healthcare, benefits, or risk-based business models
Experience with forecasting, time series modeling, or demand planning
Familiarity with experimentation platforms and behavioral interventions
Experience working on marketplace, routing, or recommendation systems
Experience with cost optimization or unit economics problems

Responsibilities

Lead and develop a team of data scientists working on utilization forecasting and care routing optimization
Define and execute the data science roadmap supporting forecasting accuracy, experimentation, and decision systems
Build and productionize forecasting models that predict care utilization across customer lifecycle stages
Develop and iterate on routing algorithms and experimentation frameworks to influence member care pathways
Partner with Product and Engineering to translate models into scalable, real-time systems
Collaborate with Actuarial and Finance teams to align forecasts with pricing assumptions and business targets
Design and analyze experiments to evaluate interventions that shift member behavior and care utilization
Establish monitoring systems to detect deviations in utilization trends and trigger interventions
Communicate insights, risks, and trade-offs clearly to senior stakeholders
Ensure high standards for model quality, documentation, and reproducibility

Benefits

Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
Competitive paid time off policies including vacation, sick leave and company holidays.
Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.