Manager, Data Governance & Management

American Express•Phoenix, AZ

1d•$103,750 - $174,750•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Manager, Data Management & Governance leads the strategy and delivery of high-quality, decision-ready data that supports financial crime risk analytics, reporting, and decisioning across GFCC and GRC. This role oversees the full data lifecycle—from discovery and requirements to standardization, validation, and ongoing management—while ensuring strong governance through data quality, lineage, and metadata practices. The goal is to deliver trusted, reliable, and scalable data that meets risk and regulatory needs. The role also partners closely with business, analytics, technology, and enterprise teams to translate complex requirements into usable data solutions, drive enterprise priorities, and support next-generation financial crime initiatives.

Requirements

3+ years of experience in data management, analytics, or related roles, preferably in financial services
Experience delivering data strategies and data products for analytics, modeling, or reporting
Strong knowledge of data modeling, requirements gathering, and data governance (quality, lineage, metadata)
Advanced analytical skills, including SQL, Python, and BigQuery
Ability to lead data initiatives and work across teams to drive alignment
Familiarity with modern data platforms, pipelines, and data tools
Strong communication and stakeholder management skills, including working with senior leaders
Experience building and leading teams
Bachelor’s or Master’s degree in Computer Science, Information Management, Business Analytics, or a related field

Responsibilities

Define and execute data management and governance strategy for financial crime risk, aligned with enterprise and regulatory requirements.
Develop and manage a data product roadmap to support analytics, reporting, and risk decisioning.
Oversee the end-to-end lifecycle of critical data assets, ensuring data is accurate, consistent, and fit-for-purpose.
Perform Data Discovery, Develop Data Requirements, Drive Data Standardization, and Validations
Establish and enforce data governance frameworks, including data quality, lineage, and metadata management.
Drive data quality monitoring, issue remediation, and continuous improvement to reduce data risk.
Collaborate with business, risk, compliance, and technology teams to deliver reliable and scalable data solutions.
Lead and develop data management teams, promoting best practices and a strong culture of data ownership and accountability.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities