Manager, Data Driven Quality
About The Position
Scout Motors is seeking a Manager, Data Driven Quality to lead execution of its data-driven, AI-enabled Quality roadmap. The role translates Quality objectives into team priorities, work plans, and scalable digital solutions that improve transparency, cost efficiency, and decision-making across Quality domains. It drives lean processes through automation and AI-supported solutions, and partners with Quality, IT, data governance, and cybersecurity stakeholders to select and implement tools aligned with enterprise standards. The Manager oversees the development and continuous improvement of KPI dashboards and reporting across production, supplier quality, and field monitoring, along with automated reporting and escalation workflows. The position also builds and leads a Quality AI Center of Excellence, managing Data Engineers and Scientists and coordinating use-case priorities with stakeholders at Scout, VW Group, and Quality business units. It establishes a cross-functional, IT-based problem-resolution process covering root cause analysis, escalation, and corrective-action effectiveness, and ensures that issues, decisions, and lessons learned are documented and incorporated into product and process improvements. The role may be based at Scout Motors’ corporate headquarters in Charlotte, North Carolina. It requires 4–5 days per week in the office, regular in-person collaboration, and occasional travel for project implementation and alignment.
Requirements
- 7+ years of experience in automotive quality, manufacturing, or engineering, ideally within an OEM environment.
- 3+ years of demonstrated leadership experience, including the ability to lead teams and influence international cross-functional stakeholders.
- Bachelor’s degree in Industrial Engineering, Quality Management, or a related field.
- Proven track record in data-driven quality management, KPI system design, and digital transformation initiatives.
- Certification in Six Sigma and strong knowledge of quality management systems.
- Strong understanding of production processes, supplier quality, and structured problem-solving methodologies.
- Hands-on experience with data analytics and visualization tools such as Power BI and automation platforms such as Power Platform.
- Excellent analytical skills and the ability to turn complex data into actionable insights.
- Strong communication and presentation skills, including interaction with senior leadership and executive stakeholders.
- Integrity, curiosity, resourcefulness, a positive attitude, a growth mindset, flexibility in a fast-paced environment, and a collaborative approach.
Nice To Haves
- Six Sigma Black Belt certification preferred.
- Experience with AI or advanced analytics applications in quality or manufacturing environments.
- International experience related to VW Group.
- German-language capabilities.
Responsibilities
- Lead execution of the data-driven, AI-enabled Quality roadmap by translating objectives into team priorities, work plans, and scalable digital solutions.
- Create lean Quality processes using automation and AI-supported solutions to reduce manual work, accelerate response times, and deliver measurable value.
- Partner with Quality, IT, data governance, and cybersecurity stakeholders to evaluate, recommend, and implement digital tools and platforms aligned with enterprise standards.
- Manage development, integration, and continuous improvement of Quality KPI dashboards and reporting across production, supplier quality, and field monitoring.
- Develop and maintain automated reporting, escalation workflows, and team processes that provide timely insights for Quality leadership.
- Build and lead a Quality AI Center of Excellence, managing Data Engineers and Scientists and coordinating Quality use-case priorities with Scout, VW Group, and business-unit stakeholders.
- Establish an IT-based, cross-functional problem-resolution process, including root cause analysis, escalation management, and corrective-action effectiveness tracking.
- Reduce operational complexity and ensure a lean, consistent approach to issue resolution.
- Document quality issues, decisions, and lessons learned, and integrate findings into future product and process improvements.
Benefits
- Competitive insurance, including medical, dental, vision, and income protection plans.
- 401(k) program with employer match and immediate vesting.
- 20 days of planned PTO, as accrued.
- 40 hours of unplanned PTO and 14 company or floating holidays annually.
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
- Paid leave for bereavement, jury duty, voting time, or military leave.
- Corporate Vehicle Program eligibility for one assigned vehicle and a mobility stipend.
- Competitive compensation and an annual performance bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
