Manager, Data Analytics

Remitly•Burnaby, BC

1d•$120,000 - $150,000•Hybrid

About The Position

The Data Analytics Manager, Fraud will be part of Remitly's Identity & Trust Analytics Team, reporting to the Senior Manager, Fraud Program and Analytics. You will lead and develop a team of analysts while remaining hands-on in the data yourself. You will apply data science and analytics techniques to drive rapid, rational decision-making across Remitly's Transaction Integrity program — spanning Fraud, Scams, and Promo Abuse. You will develop deep expertise in our fraud systems, translate complex data into clear insights, and leverage AI to accelerate analytical work — partnering closely with program managers, product managers, engineers, and operations to protect customers and enable sustainable growth.

Requirements

5+ years of experience in a data analyst role or similar full-time professional experience, with at least 2–3 years of people management experience.
Experience in fraud, risk, trust & safety, fintech, or adversarial analytics strongly preferred.
Bachelor's degree in mathematics, engineering, economics, or another quantitative field (or equivalent additional experience).
Strong SQL proficiency; working knowledge of Python or R for data analysis.
Expertise with statistical concepts (e.g., A/B testing, probability theory, forecasting) and how they apply in real-world fraud or risk contexts.
Experience distilling business problems from stakeholder discussions, developing hypotheses, building an analytical framework, carrying out analyses, and writing clear recommendations.
Strong data storytelling skills, including data visualization, technical writing, and the ability to communicate complex findings to non-technical audiences.
Proven ability to coach and develop analysts, elevate team output through technical guidance, and navigate ambiguous problem spaces.
Demonstrated experience using AI tools (e.g., LLM-assisted analysis, agentic workflows, or AI-powered tooling) to enhance analytical productivity and quality.

Responsibilities

Lead and develop a team of analysts — providing mentorship, technical guidance, thoughtful feedback, and career development support to help your team grow and do their best work.
Become an expert on Remitly's Payments Fraud (Scams, Chargebacks, Promo Abuse) data, customer experience, and policy.
Build a unified understanding of how our data, customer experiences, and Transaction Integrity goals align across products and geographies.
Own and evolve the metrics used to evaluate fraud system performance, operational effectiveness, and customer friction.
Formulate hypotheses, design and evaluate product experiments, and translate analytical findings into clear, actionable recommendations for cross-functional stakeholders.
Partner with program and product managers to generate insights and help define and execute longer-term fraud prevention strategies and roadmaps.
Serve as a technical resource for your team, such as supporting SQL-heavy analyses, data quality investigations, or complex modeling when needed.
Leverage AI tools and agentic workflows to accelerate your team's analytical output — actively exploring how emerging AI capabilities can improve the speed, quality, and scale of fraud analytics.
Prioritize and manage the team's analytical roadmap, balancing reactive requests with longer-term strategic work.