Manager, Data Analytics and Insights

Fidelity InvestmentsCovington, KY
Hybrid

About The Position

This is a traditional Business Intelligence reporting role, focused on crafting data visualizations and reporting. It is not an advanced analytics / data science role. The Manager, Data Analytics and Insights performs a variety of activities such as developing dashboards and automating processes required to support business decision-making. The ideal candidate serves as a strong business communicator with senior leaders, front-line managers and peers, collaborating with them to build actionable solutions. This person participates in multiple projects and has strong data visualization skills. This role works as a collaborator and may lead a project or individual work streams within a larger project. This is an individual contributor role and does not directly supervise staff. WI Business Intelligence is part of the broader WI Internal Analytics, Insights, and Reporting group (WI iAIR). We are a distributed team of data analysts and visualization experts who provide performance reporting and scorecards for our partners in the WI Client and Participant Services organization (WI CAPS). We collaborate with leaders at all levels to understand their key questions and develop solutions to address those needs. The work we do is broken down into 4 key areas: Executive Reporting and Insights supporting Level 2 and Level 3 leaders. This includes executive scorecards, analysis on performance, helping leaders 'tell the story' about what's happening in their organization and identify areas requiring action. Research and Analysis to provide a deeper understanding of the root causes and drivers of change in their key performance indicators. Data Visualization to facilitate greater self-service analytics for mid-level and front-line leaders. This includes collaborating with the business to learn about their processes and information needs, translating those needs into self-service, interactive BI solutions. Innovation / Strategic Opportunities to improve existing solutions, build greater efficiencies, and expand the value we provide.

Requirements

  • 3+ years’ experience in a business intelligence role, or similar
  • Applied skills in visualization design and dashboard development using Power BI or similar tools is required
  • Proficiency consuming large, disparate data and the ability to transform the information into simple, repeatable, actionable insights
  • Comfortable working autonomously, including the capacity to work on multiple projects at one time
  • Ability to build relationships and strategic partnerships with your peers, partners, and key collaborators
  • Critical thinking skills and attention to detail
  • Innovation mentality, looking for efficiencies and process improvement opportunities

Nice To Haves

  • Experience in or knowledge of the WI Client and Participant Services organization is helpful

Responsibilities

  • Developing dashboards and automating processes required to support business decision-making.
  • Serving as a strong business communicator with senior leaders, front-line managers and peers, collaborating with them to build actionable solutions.
  • Participating in multiple projects and leveraging strong data visualization skills.
  • Working as a collaborator and potentially leading a project or individual work streams within a larger project.
  • Providing executive reporting and insights supporting Level 2 and Level 3 leaders, including executive scorecards, performance analysis, and identifying areas requiring action.
  • Conducting research and analysis to provide a deeper understanding of the root causes and drivers of change in key performance indicators.
  • Developing data visualizations to facilitate greater self-service analytics for mid-level and front-line leaders.
  • Collaborating with the business to learn about their processes and information needs, translating those needs into self-service, interactive BI solutions.
  • Identifying innovation and strategic opportunities to improve existing solutions, build greater efficiencies, and expand the value provided.
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