Manager, Cybersecurity and Managed Services

Wipfli Advisory LLC•Southfield, MI

1d•Hybrid

About The Position

Under the direction of the Senior Manager, Director, and Partner leading the respective service area, region, or industry, the Manager, Cybersecurity and Managed Services will lead a significant product or solution. They are acknowledged internally and externally as an expert and are responsible for developing cybersecurity and IT infrastructure solutions that align with client needs.

Requirements

Bachelor’ of Science Degree in Business or Technology or an equivalent combination of education and experience.
7+ years’ experience in a professional services firm or 10+ years of private industry experience focused on appropriate technical area with 1+ years in professional services.
Works towards obtaining additional appropriate advanced certifications.

Nice To Haves

Bachelor’s Degree in related field
Training, support or consulting advisory experience.
Experience with compliance or professional standards associated with area of expertise desired

Responsibilities

Drive business development activities for Cybersecurity and Technology services in two primary focuses: 1) Construction and Real Estate industry pursuits nationally, and 2) Collaborating with partners and senior managers on opportunities across industries in the local market.
Work with Sales leader and practice partners to identify and pursue new business relationships and ensure engagement pricing meets guidelines and aligns with profitability targets.
Ensure client satisfaction through onboarding, quarterly business reviews, lead development of technology roadmaps and oversee execution, perform profitability reviews and manage renewals for all assigned accounts.
Advise clients on matters related to infrastructure and cybersecurity management; coordinate with associates to bring all relevant areas of expertise to address client challenges.
Maintain expert-level awareness and understanding of Microsoft Modern Workplace (Microsoft 365, Security, and Microsoft Teams), Microsoft Azure, and managed service solutions to identify leads, qualify opportunities, and propose Wipfli services.
Owns the development and architecture of solutions (either individually or working with others) to develop a clear statement of work based on client requirements and in-depth knowledge of standard applications.
Oversees multiple project plans, sets targets for milestones, and identifies and mitigates risk to ensure projects are completed on time and within budget.
Leads data collection and analysis efforts, guides the team in client interviews, and collaborates as a subject matter expert (SME) to develop and deliver solutions.
Actively participates with opportunity leaders or regional teams in business development activities as subject matter experts.
Creates awareness through whitepapers and presentations to align industry or market needs with firm's service offerings.
Collaborate with leadership team to ensure continuous process improvement of service delivery in the region.