Manager, CRM Acquisition

PayPal•Austin, TX
•$106,000 - $157,300•Hybrid

About The Position

We’re seeking a data-driven and creative CRM Performance Marketer to design and execute marketing strategies that acquire new customers. You will own the planning and execution of new customer acquisition CRM initiatives with a particular focus on incentives, merchant offers and core value props. This role sits at the intersection of Marketing, MarTech, Operations, Product, and Analytics — requiring someone who thrives on using data and insights to craft personalized, high-impact campaigns that scale. You’ll use a customer first mindset to drive business growth, with the core KPIs being account sign up, account activations and successful habituation.

Requirements

  • 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities

  • Liaise with media agencies on launch plans, optimization roadmaps, and budget alignment
  • Work with creative teams to define roadmaps, review proposals, and ensure seamless execution
  • Activate co-branding campaigns, product launches, and report results to leadership
  • Drive churn experimentation strategy, including ideation, testing, and customer experience evaluation
  • Write experiment briefs, testing plans, and coordinate end-to-end implementation
  • Monitor experiments post-launch, identify insights, and optimize in-flight results
  • Manage budget reporting, including agency costs and incentive payouts, for all campaigns

Benefits

  • generous paid time off
  • healthcare coverage for you and your family
  • resources to create financial security
  • support your mental health
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