Manager Critical Care/VAT/Rescue

American Addiction Centers • Chicago, IL

3d • $51 - $77 • Hybrid

About The Position

The Manager Critical Care/VAT/Rescue is responsible for achieving site and system goals for Clinical Outcomes, Quality & Safety. This role involves providing leadership to performance improvement activities, ensuring the quality and safety of care delivery, and communicating extensively with staff. The manager will also develop and implement annual goals, evaluate and advocate for necessary resources, and ensure adherence to clinical professional standards. Additionally, the role focuses on financial targets, budget development and monitoring, patient engagement, and team member engagement. The manager will mentor leadership teams, foster leader development, and encourage recognition of high performers. The position also involves strategic planning for growth, developing relationships with internal and external clients, and partnering with Medical Directors to develop mutually beneficial programs. Physician engagement is also a key aspect, involving developing relationships, promoting satisfaction, and collaborating on growth strategies. The manager will act as a liaison between physicians and other hospital departments to facilitate problem resolution.

Requirements

• Graduation from approved School of Nursing
• 3-5 years of experience in specialty area
• Management development training with progressive supervisory assignments.
• BSN minimum
• Management experience 2-3 years
• Board Certification within two years of hire.
• Current Licensure in State of Illinois
• Member of Specialty Organization.
• Excellent management skills including ability to work well with others, team building skills, communication and presentation skills.
• Ability to succeed in a changing environment and handle multiple responsibilities
• Knowledge of strategic planning.
• Demonstrated interpersonal skills with physician relations
• Strong drive to achieve superior results.

Nice To Haves

• annual requirement of 10 CEUs

Responsibilities

• Achieve site and system goals for Clinical Outcomes in all areas of responsibility.
• Improve department and organization's outcomes by providing leadership to performance improvement activities.
• Ensure quality and safety of care delivery.
• Communicate extensively with reporting staff and staff from other departments to receive, respond and communicate information quickly and effectively.
• Keep abreast of current clinical and managerial practices through attendance at workshops, seminars and professional organization activities to maintain own professional growth and development.
• Attend and participate in department meetings for Critical Care Services, System Wide Forums and Councils, and Shared Governance Councils, as assigned.
• Develop and implement annual goals for departments in alignment with nursing strategic plan.
• Evaluate and advocate for staffing and other clinical resources necessary to provide excellent health outcome results.
• Assures AACN and all other applicable clinical professional standards are met for the specific specialties within the organization.
• Partner with Medical Chairs and Medical directors to identify goals, plan process improvement and implement evidence based practice.
• Ensure financial targets for all areas of responsibility are met.
• Develop, implement and monitor the operating budgets for areas of responsibility, including revenue, expenses, salary planning and capital equipment sufficient to meet current and projected patient volume/service requirements.
• Monitor departments' productivity levels and work functions to ensure proper staff and resource utilization.
• Examine monthly financial, operational and budget variance reports, analyzing activities and performance budget targets.
• Ensure appropriate use of IS Systems so that patient charge information is captured in a timely fashion.
• Exercise financial control via approval and processing of purchase requisitions, accounts payable vouchers, local travel and expense requests in accordance with established policies and procedures.
• Initiate cost containment activities judiciously to address financial performance while balancing outcomes in other areas of responsibility.
• Develop financial knowledge and accountability in division leadership.
• Achieve system and site goals for patient satisfaction in all areas of direct responsibility.
• Provide leadership in order to ensure an exceptional patient experience.
• Develop and lead teams that analyze customer feedback and care processes and implement effective interventions to ensure patient satisfaction.
• Address patient, visitor, physician and staff complaints/concerns and mentor division leadership and associates in service recovery interventions.
• Integrate the functions of assigned areas and promote relations between assigned departments and other hospital and Advocate Aurora facilities to achieve consistent service standards of care.
• Achieve system and site goals for team member engagement in all areas of responsibility.
• Develop/mentor ACM leadership team to assure their ability to lead their individual service areas in alignment with the strategic goals of the organization.
• Develop and mentor ACM leadership to create self-directed work teams.
• Encourage the recognition of high performers, address low performers, and improve overall associate performance.
• Partner with director to review, recommend and restructure, when necessary, the job requirements, pay practices and working conditions of associates in order to foster job satisfaction, maintain a high level of associate retention and meet productivity staffing objectives.
• Coordinate recruitment activities with Human Resources to attract the best team members.
• Establish a positive, collaborative workforce able to meet deadlines, customer needs and fluctuating workloads with limited resources.
• Facilitate state-of-the-art models of care delivery, spanning continuum of care and ensure that the principles of Shared Governance are evident across all areas.
• Meet strategic objectives for growth for all areas of responsibility.
• Develop and maintain relationships with internal and external clients/contacts to promote and ensure program growth.
• Initiate annual strategic planning to develop and implement new programs, maintain current programs and expand market share where possible.
• Monitor impact of services on all other hospital services.
• Partner with director to initiate annual strategic planning to develop and implement new programs, maintain current programs and expand market share where possible.
• Partner with Medical Directors for Internal Medicine, Cardiology, Family Practice, Surgical, Anesthesia and and Critical Care to develop mutually beneficial programs and services as appropriate to unit accountability.
• Improve physician satisfaction by developing and maintaining relationships with physicians in areas of responsibility.
• Promote physician satisfaction in clinical areas by rounding on medical directors and developing action plans to address areas for improvement.
• Partner with director to engage physician leaders (Medical Directors) in planning for growth of service lines, process improvement, implementation of evidence based practice, and associate and physician engagement.
• Work collaboratively with medical directors to develop physician outreach and growth strategies for areas of accountability.
• Participate in the preparation of new protocols, working closely with physicians and department leadership.
• Act as liaison between physicians and other hospital departments to facilitate problem resolution.
• Devise methods for facilitating productive and constructive relationships between physicians, departments, and hospital senior management.

Benefits

• Paid Time Off programs
• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager