Manager, Credit Review

First Technology Federal Credit Union • Marlborough, MA

13d • Hybrid

About The Position

This role provides independent oversight for the Credit Union’s lending activities to ensure the individual credit decisions are consistent with established risk appetite and standards. This role delivers a rigorous “second line” review by leading a team of credit professionals responsible for challenging risk ratings, review and approve highly complex transactions and oversee the remediation and rehabilitation of problem credits. Through strong credit governance, disciplined portfolio surveillance, and an embedded culture of constructive challenge and collaboration, the role supports sustainable balance sheet growth while safeguarding asset quality and long-term credit performance.

Requirements

• 5+ years of relevant experience credit risk oversight, complex transactions and remediation
• Minimum one-year experience as a people leader
• Expert-level ability to analyze complex financial statements, cash flow structures, collateral valuation, and credit reports
• Deep knowledge of the legal and operational aspects of collections, recovery, debt restructuring, and collateral liquidation
• Familiarity with data visualization tools (e.g., Power BI or Tableau) and ability to oversee technical staff utilizing SQL, R, Python
• Ability to maintain professional independence while collaborating with broader credit risk organization and the business
• Ability to articulate complex credit risks and mitigation strategies clearly to the Chief Risk Officer and first line business partners
• Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)

Nice To Haves

• advanced degree preferred

Responsibilities

• Lead the review and challenge process for new and modified credit programs, product launches, and initiatives across consumer and commercial lending.
• Collaborate with the business lines to define “agreed boundaries” for credit programs.
• Design and track Early Warning Indicators (EWI) dashboards to track credit performance against expectations.
• Lead Periodic Performance Reviews to identify credit drift and mandate program recalibration if performance deviates from business case or steady-state performance trends.
• Act as the second line “checks and balances” for the internal risk rating system, ensuring that first line of defense rating assignments accurately reflect the probability of default and are updated timely.
• Provide independent oversight of the Special Assets/Workout unit, reviewing asset status and liquidation strategies.
• Foster a high-performing culture for a team of risk analysts by providing mentorship and clear career pathways enabling the team to act as a credible, insightful partner to the first line of defense.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Paid Time Off (PTO): You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40-hours of sick time, and three personal days, which will refresh annually
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees