Manager Corporate Technology (Security & IT)

Caribou Financial • Chicago, AZ

1d • Remote

About The Position

Caribou Corporate Technology is seeking a Manager to lead their security and IT programs. This role is for someone who has experience in both security (incident response, GRC, compliance) and IT (SaaS tools, digital workplace leadership). The ideal candidate will have a proven track record of delivering security audits (like SOC 2), managing SIEMs, leading incidents, and developing GRC controls. On the IT side, they should have experience managing a SaaS portfolio, building adoption programs, handling identity and access management, and developing AI enablement programs. This role reports directly to the CTO and is designed for a leader who wants to evolve the function and grow their career within a rapidly scaling company. The team includes three senior security practitioners and a senior IT administrator. The focus is on partnership with employees rather than a policing function.

Requirements

• Delivered a SOC 2 Type II audit as the primary owner.
• Managed a detection and response function: SIEM tuning, EDR deployment, incident ownership.
• Built or maintained GRC policy and control documentation that held up under audit scrutiny.
• Worked in a regulated environment and understand how compliance obligations translate into operational controls.
• Managed security vendor relationships (EDR, CSPM, penetration testing firms) and can assess vendor performance.
• Run a SaaS portfolio for a growing company (licensing, governance, adoption, and shadow IT).
• Led an enterprise-wide software rollout end-to-end (implementation, adoption, and proof of value).
• Researched, planned, or executed a rollout of enterprise AI tools.
• Run identity and access management end-to-end (provisioning workflow and audit evidence).
• Managed an MSP relationship and held them accountable to a service standard.
• Manage people through the full lifecycle: hiring, developing, delivering hard feedback, and making decisions about performance.
• Translate technical risk into business language.
• Sequence work effectively, prioritizing when everything feels urgent.
• Build programs collaboratively with the people executing them.
• Treat security and IT as a service to the rest of the company.

Nice To Haves

• Experience deploying AI tools or low-code agent platforms to non-technical employees.
• EDR/CSPM platform experience.
• GLBA Safeguards Rule or NYDFS familiarity.
• Fintech or financial services background.
• Consulting backgrounds.
• Career changers.
• Candidates without four-year degrees.

Responsibilities

• Own Caribou’s security and IT programs.
• Set the direction, hold the strategy and vendor relationships, and keep the programs advancing.
• Advance Caribou's security posture year over year, with a roadmap, smooth diligence reviews, and reflective findings.
• Deliver a clean SOC 2 Type II audit with systematic evidence collection.
• Improve detection and response capabilities measurably through operational SIEM, CrowdStrike, Wiz, and DLP.
• Ensure GRC policy and control documents reflect how Caribou actually operates.
• Ensure licensed tools (Google Workspace, Slack, Atlassian, Asana, 1Password, Adobe) are actively used.
• Establish an operational AI enablement program that drives measurable adoption of licensed AI capabilities and a growing backlog of automated workflows.
• Ensure IT operations run smoothly with a responsive MSP and low productivity loss from tech issues.
• Develop growth plans for every direct report, provide regular coaching, and assign more complex work.
• Ensure the vendor portfolio for security and IT delivers expected value and can be demonstrated.

Benefits

• Competitive compensation: $171,000 - $214,000
• Eligible for annual performance-based Incentive
• Equity options
• 401k savings program
• Generous paid time off including Flexible Time Off (FTO) for all employees
• 100% paid parental leave for all parents
• Company-paid plans for health, dental, vision, mental health, disability, and basic life insurance
• Optional benefits: HSAs, FSAs, supplemental life and medical insurance, and pet insurance
• Up to $1,000 per year for eligible professional development expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed