Manager, Corporate Risk Insurance

Sun LifeWaterloo, ON
CA$80,000 - CA$128,000Hybrid

About The Position

Every day brings exciting challenges at Corporate Risk Insurance. As a Corporate Risk Insurance Manager, you will drive strategic risk mitigation outcomes across Sun Life's global operations. You'll own the Corporate Risk Insurance department's performance and serve as advisor to key stakeholders. Empowered with decision-making authority, you will solve complex insurance and risk challenges, leverage industry expertise, and take full accountability for protecting our business and ensuring organizational resilience across our Property & Casualty and Financial Lines programes.

Requirements

  • Successful candidates must exhibit Sun Life's values of trust, teamwork, and accountability, with demonstrated ability to take ownership of outcomes and drive results.
  • Proven ability to think critically and strategically; demonstrated experience developing risk mitigation strategies, making complex decisions independently, and translating business challenges into actionable insurance solutions
  • Canadian Risk Management (CRM) or Chartered Insurance Professional (CIP) designation, or completion of several insurance courses would be an asset.
  • Expert knowledge of insurance and risk management concepts, principles, and practices acquired through formal academic training and/or four (4) years relevant experience in an insurance department, brokerage firm, or general insurer in a leadership or advisory capacity
  • Expert knowledge of insurance processes, contract/legal agreement structures, risk identification and mitigation techniques, and coverage optimisation strategies acquired through formal academic training and/or four (4) years relevant experience
  • Working knowledge of financial institution operations, real estate investments, lines of business and organisational structure, operational risk, law, accounting, financial analysis, statistics, policy development, and loss prevention
  • Well-developed judgment, problem-solving ability, and capacity to think critically and strategically when formulating responses to complex insurance issues. Demonstrated experience making independent decisions and owning outcomes
  • Strong organisational skills; ability to prioritise and meet deadlines in a dynamic, fast-paced environment. Well-developed impact, influence, and relationship management skills in group settings supported by excellent oral and written communication skills
  • Excellent computer skills, including Microsoft Office Suite and Salesforce platform

Nice To Haves

  • Canadian Risk Management (CRM) or Chartered Insurance Professional (CIP) designation, or completion of several insurance courses would be an asset.

Responsibilities

  • Formulate forward-thinking strategies, contingency plans, and risk mitigation frameworks to address current and emerging operational risks; make strategic recommendations to Director on insurance programme design and corporate risk posture
  • Own the successful delivery of Property & Casualty and Financial Lines insurance programmes, with decision rights over programme strategy, execution approach, and resource allocation. Oversee implementation and monitoring of core processes to ensure effective, efficient programme delivery; hold accountability for programme performance metrics and risk outcomes
  • Act as the authoritative internal advisor to key stakeholders on all insurance and risk management matters. Evaluate complex business scenarios through a technical insurance lens to deliver strategic insights and decision support; provide recommendations on coverage optimisation, contractual risk mitigation, and insurance solutions aligned with corporate risk appetite
  • Direct interactions with key internal and external stakeholders with full authority to represent the department and make commitments within your decision rights. Assist the Director in leading the two (2) annual programme renewals with insurers, coordinating departmental resources and ensuring alignment with strategic objectives. Serve as liaison with property managers and insurance adjusters to resolve claims, authorised to negotiate terms and drive resolutions
  • Execute comprehensive technical reviews of insurance policy wordings, binders, and coverage structures to ensure alignment with corporate risk appetite and contractual obligations. Review leases, contracts, and exposures to identify risks and provide recommendations to business groups and legal; where appropriate, lead negotiations with third parties to secure optimal outcomes
  • Take full responsibility for collecting, analysing, and preparing underwriting information and exposure data. Manage comprehensive submissions to insurers and own the accuracy and completeness of all applications and filings
  • Establish and execute the department's claims management process as the accountable owner of resolution outcomes and departmental response to losses
  • Direct risk control activities, including physical site inspections and engineering reports, to drive proactive loss prevention and operational resilience
  • Standardise and maintain departmental manuals, procedures, and guidelines; ensure continuous improvement in processes and efficiency
  • Develop and maintain database and tracking systems for policies, binders, contracts, claims, construction projects, and certificates
  • Oversee departmental accounting records, general ledger reconciliations, financial accuracy, coordinate invoice processing and expense management
  • Administer the insurance department's electronic filing system and records management in RMIS
  • Other duties as required to support the evolving strategic needs of the Corporate Insurance & Risk Management team

Benefits

  • Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
  • A friendly, collaborative and inclusive culture
  • A collaborative and interactive team environment
  • Being part of our journey in developing the next greatest digital experience
  • Working together, sharing common values and encouraging growth & achievement
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