Manager-Control Management

American ExpressNew York, NY
$89,250 - $150,250Hybrid

About The Position

Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service. The Control Management Risk Pillar Copy (Governance) team's objective is to establish the Operational Risk and Controls strategy for CFR, setting up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting. The focus of this role primarily includes governance of Third Party Lifecycle Management (TLM), Business Continuity Management (BCM), Technology Resilience (TR), Phishing Simulations (PS) and New Product Governance (NPG) programs for CFR. This role will ensure Control/Compliance ratings for the applicable programs are protected, educate and raise awareness among the business to comply with the programs, and implement process improvements to ensure robust TLM program governance for CFR. CFR is looking for a Manager / Sr. Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Requirements

  • Extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities

  • Ensure Control/Compliance rating for the applicable programs are protected.
  • Educate and raise awareness among the business to comply with the programs.
  • Implement process improvements to ensure robust TLM program governance for CFR.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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