Manager, Continuous Improvement

C2 GPS—Tarrant County • Fort Worth, TX

10d

About The Position

The Continuous Improvement Manager collects, compiles and analyzes performance data to advance system effectiveness, improve efficiencies and improve business processes.

Requirements

• Knowledge of workforce development, economic development, business intelligence and trends, and project management.
• Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Knowledge of work experience in a performance-based environment, public or private sector, the ability to analyze and interpret information and data and provide relevant feedback for action.
• Knowledge of word processing, spreadsheet, technology and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
• Excellent verbal and written communication skills.
• Ability to use statistical methods to analyze and interpret information and data and provide relevant feedback for action.
• Ability to work with complex and extensive databases and identify deficiencies.

Responsibilities

• Monitors, analyzes and interprets performance data on an ongoing basis to implement process improvements that advance performance measures and business outcomes.
• Uses all databases, management information systems and related reporting systems and tools to extract, compile, analyze and interpret performance data.
• Collaborates with the Board Performance Department to advance processes and realize performance improvement plans, corrective action plans and system or technical enhancements.
• Designs and develops tools for tracking performance, monitoring outcomes and supporting business objectives.
• Consults, interprets and ensures policies and procedures comply with business requirements, procedures and/or improvement plans.
• Manages systems, databases and data integrity requests, to include, review and processing changes/deletions and information requests of customer records.
• Performs other related duties as assigned.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees