Manager, Continuous Improvement

Quest Diagnostics•Seattle, WA

4d•$108,000 - $150,000•Hybrid

About The Position

This position is a role on a regional business transformation team. The role will work with Business Leaders to identify opportunities for profitable growth and driving business transformation while leveraging the Toyota Production System (TPS) specifically focused on Continuous Improvement (CI). Additionally, this role requires operational experience and an understanding of business financials, functions, and demonstrated ability to work collaboratively with functional leaders in order to drive change. Furthermore, he/she will be responsible for driving business analytics, using Lean principals and project management of the business transformation projects while working with his/her own manager and functional leaders to implement appropriate operating cadence for the business. Work Schedule: Hybrid (3 days onsite, 2 days from home) Internal Tittle: Mgr, Business Transformation Pay Range: $108,000 - $150,000/ year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: · Medical/Prescription Drugs · Dental · Vision · Flexible Spending Accounts (FSAs) · Supplemental Health Plans · 401(k) Plan – Company match dollar-for-dollar up to 5% · Employee Stock Purchase Plan (ESPP) · Supplemental Life Insurance · Dependent Life Insurance · Short- and Long-Term Disability buy-up · Blueprint for Wellness · Emotional Well-Being Resources · Educational Assistance · Paid time off / Health Time

Requirements

5 - 7years of direct responsibility for operational ownership of different aspects of a business, and Continuous Improvement experience, in areas of Industrial Engineering, Manufacturing, Organizational Leadership, or Healthcare
Demonstrated success leading large, complex, change initiatives (5+ years)
Previous experience as a part of the deployment of a “kaizen culture” across medium-to-large organizations.
Experience working in the Toyota Production System, Danaher Business System, Virginia Mason Production System, Honeywell Operating System or similarly mature and rigorous lean model.
Experience using robust, structured problem-solving and designing counter-measures for multivariate problems.
Demonstrated understanding of continuous improvement, process management, and systems thinking.
Proven track record of fostering leadership alignment, target setting, and ‘catch-ball’.
Poise and leadership presence when facilitating discussions and leading workshops.
Experience managing geographically dispersed teams.
Demonstrated ability to develop strong relationships with others.
Advanced data analysis skills.
Financial and Business acumen
Change Agent
Working knowledge of Hoshin-Kanri (Policy Deployment) principles and practices.
Effective written and verbal communication skills across multiple formats: formal presentations, training material development, meetings, conference calls, e-mails, and memos.
Ability to handle multiple projects simultaneously.
Excellent written and verbal skills, results oriented, and collaborative.
Strong data analytics
BS Degree is required

Responsibilities

Owns the learning, application, and adoption of Lean principles and practices for a particular function within a regional business with the goal of building localized self-sufficiency, sustainability, and scalability of improvement effort within the function.
Drives the use of big data analytics tools (adopting AI) to tackle system level problems.
Works with functional leaders as well as team members to drive a cultural change shift from dashboards and analytics towards actions and results.
Owns a portfolio of initiatives (i) strategic business transformation projects, and (ii)operational execution for a regional function that result in large-scale improvement across designated functions and businesses.
Demonstrated understanding of continuous improvement, process management, or system thinking (value stream thinking).
Proven track record in facilitating cross functional discussions, targeted workshops and Kaizens to achieve strategic & operational objectives.
General knowledge of Hoshin and breakthrough planning.
Demonstrates expertise in business transformation projects using program management principles and tools and has a track record of success leading and influencing at the mid to senior leadership level without direct authority in driving change.
Captures, quantifies, and reapplies best-in-class practices within a regional function such as laboratories, Logistics or Patient Services.
Acts as a change agent to guide teams toward success.
Works with local team members to identify and prioritize continuous improvement opportunities for a regional functional business.
Works with functional and site leaders as a “thought leader” to create future state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs.
Contributes toward building a grass-roots culture of continuous improvement, use of big data analytics techniques, system thinking, and cross-functional collaboration.