Manager, Continuing Education and Corporate Training

Georgian College • Ontario, ON

2h • CA$51 - CA$64 • Hybrid

About The Position

The Department of Continuing Education and Corporate Training at Georgian College supports individuals and organizations with professional development programming to support their career ambitions. A wide range of programming is available, from short one day open enrolment programs to multi modular customized corporate programs.

We’re seeking a dedicated education professional who will play a critical role in leading the collaboration of academic deans, directors, internal/external college stakeholders and partners to identify, lead, facilitate and manage the development, delivery and revenue generation of continuing education programs and customized corporate training offerings in key industry sectors across all Georgian College campuses.
The incumbent provides strategic leadership and management of continuing education and corporate training programs, establishing and maintaining relationships with local, national and international employers, market sectors and partner agencies in support of revenue generation and Georgian’s strategic plan.
The incumbent leads, designs, develops, and manages continuing education and corporate training education learning solutions through the application of expertise in client needs assessment, proposal formulation, academic quality controls, resourcing and corporate account management. The incumbent provides consultative advice to other college departments on best practices of proposal creation, development and delivery of successful proposals.

Requirements

• Successfully completed a three-year diploma / degree in Business, Leadership, Management, Adult Education or in a related field
• Minimum of 7 years of preferably within an educational institution, that included business development, delivery and administration of training programs as well as working with government agencies
• Solid understanding of adult education principles along with program / course planning and curriculum development skills
• Leadership and budgeting skills with the demonstrated ability to effectively manage both human and financial resources
• Proven ability to develop and implement sales / marketing strategies to ensure the sale of college learning services to industry and government organizations
• Demonstrated experience in consulting / relationship management to build / cultivate relationships
• Excellent written communication skills with the proven ability to write proposals, business plans and reports
• Strong interpersonal, oral communication, conflict resolution and problem-solving skills
• Project management, planning and organizational skills

Responsibilities

• Initiates, leads, develops and implements portfolio business strategy and action plans to achieve business goals and positions the department for long term business growth and financial success by analyzing information related to market and industry sector trends.
• Initiates, leads and manages business development of various continuing education and corporate training initiatives. This includes: financial reporting, monitoring performance and reviewing data that includes financial, sales, activity reports and spreadsheets to measure departmental productivity, goal achievement and overall effectiveness, conducting environmental scans; identifying and developing opportunities; working with appropriate community, association and industry representatives and stakeholders.
• Monitors faculty and staff progress for the creation of courses and responsible for developing programs to meet the workforce development needs of clients. This includes professional association training programs, corporate training, and part-time non-funded, funded and/or credit courses. It also includes the development, implementation and management of micro-credentials driven by industry or market need. The incumbent must stay up to date on current and emerging program trends in order to recommend the best type of programming for clients/student groups.
• Provides direction and guidance to faculty and oversees curriculum/course development to comply with signed agreements.
• Responsible for developing business cases, program proposals, RFP’s; negotiate contracts; determines delivery location and alternate delivery opportunities (i.e.; online). Tracks programming during and after delivery to report on metrics.
• Engages multiple sectors to facilitate creation of customized skills training required for planning, development and sales of workforce development initiatives that align with labour market trends and business requirements.
• Leads, facilitates and manages training and development projects of various size and scope to generate revenue and maximize the return on investment for CECT and the College community through delivery of customized learning solutions in collaboration with college academic departments, external partners and government agencies.
• Researches, initiates, leads and manages major request for proposal (RFP) submissions on behalf of CECT, and is the primary point of contact in negotiations and consultations with government procurement and contract authorities including contract of terms and conditions, amendments, and renewals ensuring business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
• Leads, initiates, and manages development and expansion of new and existing business ventures and relationships. Leads development and creation of partnerships and strategic alliances with business and community groups through program/service advisory committees, agreements, Memorandum of Understandings, articulations and memberships in professional, community, academic and business organizations to meet college growth and resource management goals.
• Provides consultative advice and project management training services to organizations, determines short and long-term improvements and proposed ROI by using college learning services (e.g. a specialist to provide communications workshops from smaller companies, team of specialist/support staff for national program administration of a multinational organization).
• Identifies, negotiates and hires subject matter experts to deliver training, and to provide project support.
• Leads the development and implementation of effective sales and marketing strategies, and creation of marketing campaigns; writes/creates content for marketing, flyers and other material for presentation to public stakeholders; ensuring that training contracts are prepared that reflect the client’s needs and contributes toward creating positive long-term client relationships.
• Leads and maintains a high level of staff performance through effective recruiting, selecting, training, developing and evaluating of staff to meet the organization's expectations for productivity, quality, and goal accomplishment. Coaches, mentors, and develops staff, including overseeing new employee onboarding. Implements performance management systems and processes that encourage employee engagement, including goal setting, feedback, and performance and career development planning. Provides effective performance feedback through employee recognition, rewards, and disciplinary action.
• Manages the overall sales operational, budgetary, and financial responsibilities and activities of the portfolio including human resources and budget resources, including contractors and assigned resources. Makes business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures. Establishes and maintains relevant controls and feedback systems to monitor the operation of the department. Must ensure all programs meet a target profit margin by managing expenses, fees and target revenue all while maintaining high quality of standards.
• Advises students and potential customers on the details of programs and courses. The incumbent has initial responsibility for resolving students’ issues such as complaints, appeals, performance etc.
• Engages the business sector to provide Work Integrated Learning experiences with industry partners and create pathways for students/participants to move into gainful employment, where appropriate.

Benefits

• competitive compensation rate
• comprehensive benefits plan
• generous vacation policy
• CAAT defined-benefit pension plan which includes fully matched contributions
• tuition reimbursement program that offers reduced course fees for college staff and their dependents
• holiday shut down period that allows employees to rest and relax with family and friends
• flex work program for most positions allowing employees the flexibility of working both on campus and remotely
• EFAP: Employees and their family members can call the program 24/7 for completely confidential support, information, and assistance
• Campus Safety Services: Georgian is committed to providing a safe, respectful and inclusive environment through the delivery of professional health and safety, security, parking, emergency management, conflict resolution and investigative services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree