Manager, Consumer Advisory Risk | Retail Bank

Capital One • McLean, VA

2d

About The Position

As a Risk Manager at Capital One you’ll be responsible for working with business partners to identify and mitigate potential risks to Capital One. Risk Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Retail Consumer Bank Risk focuses on marketing, product design, product implementation, technology, and customer protection that allow our customers to bank with confidence. Risk advisors work through unstructured problems and manage change while demonstrating superior problem-solving skills and strong judgment.

Requirements

• At least 3 years of experience in banking process management, risk management, product management, or operations
• At least 2 years of Project Management experience
• At least 2 years of experience supporting, partnering and interacting with internal business clients

Nice To Haves

• 5+ years of experience in risk management, financial services, technology, or product management
• 5+ Experience with risk core methodologies and risk categories
• Professional certifications (such as Business Process Management certification, Lean or Green Belt Certification CFE, CRM, CIA, CRMA, CRCM)

Responsibilities

• Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies
• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
• Manage multiple tasks to meet deadlines, independently and with team collaboration
• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions
• Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans
• Deliver on our well-managed agenda by facilitating various risk assessments, and consulting on effective challenge
• Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE)
• Audit/Exams support, Control Testing, Executive Reporting, RMAP coverage, PSP management and renewal/certification, hosting Office Hours with Legal and Compliance, and support the Business on everyday Risk Management areas

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed