Manager, Construction and Maintenance (Natural Gas Distribution)

Liberty Utilities•Fall River, MA

11d

About The Position

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility serving over one million customer connections, largely in the United States and Canada. The company is committed to providing safe, reliable, cost-effective, and sustainable energy and water solutions. It describes its vision as becoming North America’s most trusted utility service provider, with a focus on customers, sustainability, and community partnerships, and emphasizes integrity, inclusivity, innovation, and employee growth. The Manager, Construction and Maintenance provides strategic leadership, direction, and oversight for the company’s natural gas construction, maintenance, and system protection functions. The role is accountable for the safe, reliable, efficient, and cost-effective execution of departmental operations, including personnel management, operating and capital budgets, resource allocation, productivity, and performance. The position covers gas distribution operating functions such as construction, distribution system maintenance, customer field service, system protection and operations, pressure regulation and production, code compliance, budget management, HR support, work efficiency, and safety. The manager ensures work complies with applicable state and federal laws, regulations, codes, and company policies, standards, and procedures. The role leads operational plans, work practices, performance standards, and continuous improvement initiatives to support system integrity, regulatory compliance, customer satisfaction, and long-term business objectives. It is also accountable for departmental financial performance and provides regulatory and business support, including rate-case testimony and formal responses to state regulatory information requests. The role manages bargaining and non-bargaining personnel involved in pipeline construction, maintenance, and operation; supports regulatory inspections, audits, and reviews; and serves as the primary departmental liaison with city and town municipalities on construction, maintenance, restoration, permitting, and related operational matters. The company describes a collaborative environment with a genuine flexible working policy and highlights its mission of providing safe, secure, reliable, cost-effective, and sustainable energy and water solutions. Its guiding principles are customer centricity, integrity, entrepreneurship, teamwork, an owner mindset, outcome focus, and continuous learning.

Requirements

Associate degree or equivalent professional experience.
10 or more years of experience in Gas Operations.
Advanced organizational skills and the ability to handle multiple assignments.
Ability to establish and maintain effective working relationships with management, subordinates, and city and town representatives.
Proven experience developing, managing, forecasting, and controlling operating and capital budgets, including variance analysis, resource allocation, and investment justification.

Nice To Haves

CDL license preferred.

Responsibilities

Provide strategic and operational leadership for gas construction, maintenance, and system protection functions, supporting safe, reliable, and efficient distribution-system operations.
Develop, administer, monitor, and manage departmental operating and capital budgets.
Develop, prepare, review, and support formal testimony for rate cases and other regulatory proceedings involving departmental operations, infrastructure investment, expenses, staffing, productivity, and reliability.
Provide operational and subject-matter expertise for regulatory obligations, rate proceedings, and interactions with state regulatory authorities.
Prepare, coordinate, and provide complete, accurate, and timely responses to state regulatory information requests, including data requests, interrogatories, and requests for supporting documentation.
Manage bargaining and non-bargaining personnel involved in pipeline construction, maintenance, and operation.
Promote public and employee safety by enforcing safety initiatives and adherence to policies and procedures.
Ensure field work complies with state and federal codes and regulations.
Maintain a safe, reliable, and efficient distribution system through resource management, workload management, and prioritization.
Develop and maintain business justifications for capital investments, operating initiatives, and resource requirements.
Provide leadership and direction to direct and indirect reports, encouraging independent and creative decision-making to improve their areas of responsibility.
Monitor resources and work practices to maintain productivity and efficiency.
Support regulatory inspections, compliance audits, and internal reviews by ensuring required records, documentation, and operational information are accurate, complete, and available.
Use cost-effective combinations of resources and equipment to complete anticipated workloads and meet departmental goals.
Coach direct reports, including Field Operations Supervisors, on company policy, union relations, best practices, and departmental goals and strategy.
Communicate departmental expectations, goals, and procedures, and ensure direct reports meet divisional and company objectives.
Develop, establish, and implement productivity standards for Construction and Maintenance workforces.
Use productivity results to identify needs for training, coaching, counseling, or discipline for field personnel.
Promote customer satisfaction through communication, responsiveness, and quality workmanship.
Serve as the primary departmental liaison with city and town municipalities on construction activities, pipeline maintenance, restoration, permitting coordination, and other operational matters.