Manager, Computed Tomography (CT)

University of Utah Health•Salt Lake City, UT

18h

About The Position

Provides leadership and management for the organization's Computed Tomography (CT) team. Consults, advises, and recommends specialty best practices to improve the patient experience and reduce costs for patients and the organization. Manages operations and strategic planning for human resources, patient services, and financial management in the assigned specialty area. Coordinates the team with organizational PROMISE standards and assesses patient-experience outcomes, recommending service-line performance improvements. Collaborates with leaders across the organization to support continuity and quality of service. Provides direct patient care and may access and administer medications within the scope of practice and applicable state law. University of Utah Health is a patient-focused organization dedicated to health and well-being through patient care, research, and education. The University of Utah is a Level 1 Trauma Center with five hospitals and eleven clinics, recognized for academic research, quality standards, and patient experience.

Requirements

Bachelor's degree in a related field, or equivalent.
Four years of progressively more responsible leadership and strategic planning experience.
Registration with the American Registry of Radiologic Technologists (ARRT).
Current licensure to practice as a Radiologic Technologist in Utah.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; must be obtained within 30 days of hire.
Additional license requirements as determined by the hiring department.
Demonstrated leadership, human relations, and effective communication skills.
Knowledge of health care business operations and operational planning.
Knowledge of budgeting practices, reporting analysis, and forecasting.
Knowledge of information technology such as Epic, Business Objects, scheduler, and other efficiency tools.

Nice To Haves

Master's degree in a related area, or equivalent.
Operations management experience in a health care setting.

Responsibilities

Perform job-specific responsibilities and technical competencies to required standards.
Hire, train, develop, and communicate with staff.
Develop, monitor, and achieve budget goals.
Manage labor and non-labor expenses to budget or flex budget.
Manage revenue to budget to maximize potential revenue.
Maintain patient satisfaction scores within assigned areas.
Uphold PROMISE standards among direct reports and team members.
Achieve quality goals for assigned areas.
Manage and promote continuous process improvements in assigned areas.
Provide staff performance feedback, including timely appraisals and coaching.
Address conflicts proactively and reach resolution in a timely manner.
Build positive relationships with staff, peers, and senior leadership in support of the organization's mission, vision, values, and performance standards.
Keep staff informed of updates and news, involve staff in decisions and work teams, and provide feedback and recognition as appropriate.
Provide direct patient care and, when required, access and administer medications within scope of practice and state law.