Manager, Compliance

MarkelRichmond, VA

About The Position

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This role leads the Personal Lines Compliance team, ensuring regulatory compliance while enabling business growth and speed to market. The manager serves as a partner to the business, overseeing regulatory strategy, filings, audits, and examinations to achieve strategic priorities, while building and leading a high performing compliance organization. The role operates with significant autonomy and independent decision making authority. The role operates with significant autonomy, exercising independent judgment and decision making authority.

Requirements

  • Bachelor’s degree required
  • At least 2 years of direct team management experience
  • 7+ years of experience in regulatory compliance or related external roles
  • Insurance industry experience required; Property & Casualty preferred
  • Proven people leadership, coaching, and talent development capabilities
  • Strong regulatory research, analytical, and problem‑solving skills
  • Excellent written and verbal communication skills; ability to convey complex information clearly
  • Strategic thinker with the ability to manage change and competing priorities
  • Persuasive negotiator and effective advocate for the organization
  • Highly organized, detail‑oriented, and deadline‑driven
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • US Work Authorization
  • US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Nice To Haves

  • Insurance certifications or industry affiliations preferred

Responsibilities

  • Lead day‑to‑day operations of the Personal Lines Compliance team, including workload planning, staffing, training, and performance management
  • Foster a strong compliance culture by educating the team on how compliance supports Markel’s broader business objectives
  • Develop plans to implement strategy; interpret state laws; oversee all forms, rates, rules, and product compliance reviews; resolve complex regulatory issues.
  • Direct development and accuracy of generic and state‑specific forms; oversee/ develop research plans; ensure alignment between filed content and internal guidance
  • Lead market conduct exams, regulatory audits, and partner audits; oversee complaints; maintain strong relationships with regulators and key stakeholders.
  • Manage compliance budgets and vendors; approve expenses; drive process improvements to increase efficiency and effectiveness.

Benefits

  • In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
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