Manager - Compliance

American Express•Toronto, ON

About The Position

Reporting to the Director of Compliance Advisory & Challenge, the Manager of Compliance will be responsible for a portfolio of critical compliance program functions within Amex Bank of Canada’s Compliance Advisory & Challenge team. The role will have four primary strategic components to it: Leading Compliance Issue Management and Operational Risk Event oversight, including assessment of issues and events, effective challenge of business actions and remediation plans, and ensuring timely and sustainable resolution of compliance risks; Oversight of privacy compliance advisory and risk management, including personal information access requests, data breach response, privacy risk assessments, and privacy risk pillar reporting within Canada; Conducting Compliance, Conduct and Integrity & Security risk assessments; and Compliance challenge across various Bank departments’ RCSA control frameworks. This position must maintain a clear understanding of regulatory requirements, internal expectations, and processes across all lines of business to successfully control and mitigate risk. The role contributes to the development and maintenance of a strong Compliance regime and culture aligned with Canadian regulatory requirements and internal American Express policies. The role will also have responsibility for leading a team of two (2) Compliance Analysts and requires strong partnerships with business leadership teams and risk functions to ensure effective regulatory risk management. At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Requirements

Clear understanding of regulatory requirements, internal expectations, and processes across all lines of business to successfully control and mitigate risk
Ability to contribute to the development and maintenance of a strong Compliance regime and culture aligned with Canadian regulatory requirements and internal American Express policies
Experience in leading a team

Responsibilities

Leading Compliance Issue Management and Operational Risk Event oversight, including assessment of issues and events, effective challenge of business actions and remediation plans, and ensuring timely and sustainable resolution of compliance risks
Oversight of privacy compliance advisory and risk management, including personal information access requests, data breach response, privacy risk assessments, and privacy risk pillar reporting within Canada
Conducting Compliance, Conduct and Integrity & Security risk assessments
Compliance challenge across various Bank departments’ RCSA control frameworks
Leading a team of two (2) Compliance Analysts
Ensuring effective regulatory risk management through strong partnerships with business leadership teams and risk functions