Manager, Compliance (Governance)

Gemini•Miami, FL

19h•$129,500 - $185,000•Hybrid

About The Position

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact. The Compliance Team at Gemini is dedicated to managing the next generation of compliance risk in a complex and evolving regulatory environment. We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes. Gemini is seeking a dynamic self-starter responsible for day-to-day execution and oversight of Gemini’s compliance governance program. The governance team has a broad and critical remit that includes Compliance policies and procedures; the annual risk assessment; quality assurance and testing programs; and the customer complaint process. This role will report into Gemini’s Head of Governance. This role is required to be in person twice a week at our New York City, NY office.

Requirements

Bachelor's degree required; J.D. or relevant advanced degree a plus
6+ years of compliance experience, including direct experience in complaints handling and/or second-line compliance testing
Strong working knowledge of regulatory expectations and industry standards in relation to BSA/AML and Sanctions compliance
Excellent written and verbal communication skills, including experience preparing materials for and presenting to senior stakeholders and governance committees
Willingness and demonstrated ability to utilize AI tools in daily workflows, with sound judgment on validation and appropriate use with sensitive data

Nice To Haves

Experience with digital asset compliance
Strong cross-functional collaboration skills
Interest in building the future of compliance and an owner’s mindset to your work
Experience with compliance case-management or GRC (governance, risk, and compliance) tooling

Responsibilities

Support and help mature the compliance governance framework, including committee structures, policy review cycles, and escalation protocols
Prepare materials and reporting for compliance and risk governance committees
Prepare the annual AML and Sanctions Compliance Risk Assessment, working with control owners to identify inherent risks, assess control effectiveness, and determine residual risk ratings
Identify and champion opportunities to apply AI and automation tools to enhance complaint handling, control testing, and governance reporting
Help oversee the AML quality assurance program
Develop risk-based annual testing plans covering BSA/AML and Sanctions Compliance
Document testing results and findings; own remediation plans and track issues through to closure
Partner with second and third line to align testing coverage, methodology, and reporting cadence
Own end-to-end oversight of the regulatory customer complaint program, including intake, categorization, root-cause analysis, and regulatory reporting
Coordinate cross-functionally to resolve escalated complaints, as well as identify and remediate systemic issues
Track complaint trends and metrics; report themes, root causes, and remediation status to compliance leadership and governance committees
Ensure timely, accurate responses to regulatory inquiries and exams tied to customer complaints