Manager, Communications (ETS) | Temporary

Emory UniversityAtlanta, GA
Hybrid

About The Position

Responsible for the integrated communication and promotion of divisional programs and services. Collaborates with others to develop and implement programs and communications materials for targeted audiences which enhance awareness and utilization of divisional programs and services. Creates effective promotional materials including articles, brochures, forms and flyers. Designs, oversees and updates a website to educate and to promote activities and programs; coordinates website with other related websites. May manage a budget. May assist in evaluating, measuring and responding to issues related to the quality of services provided. May conduct evaluations, surveys and focus groups to assist in quality improvement efforts. Researches constituents' satisfaction with divisional programs and services. Develops reports and recommendations to sustain high quality. May supervise or provide direction to staff. Leads projects as assigned. Serves as an internal marketing consultant for programs and services. May be responsible for managing various aspects of social media activities. Performs related responsibilities as required.

Requirements

  • A bachelor's degree in communications, public relations, marketing, art or other related field.
  • Five years of experience in the development of marketing and informational materials, writing/research, project management and/or information technology.
  • Knowledge of publishing and other related software.
  • Demonstrated creativity in the design of marketing, public relations or educational programs and communications materials.
  • Residency in the state of GA.

Nice To Haves

  • Additional related experience may be considered in lieu of a degree.

Responsibilities

  • Integrated communication and promotion of divisional programs and services.
  • Develop and implement programs and communications materials for targeted audiences.
  • Create effective promotional materials including articles, brochures, forms and flyers.
  • Design, oversee and update a website to educate and promote activities and programs.
  • Coordinate website with other related websites.
  • Manage a budget.
  • Assist in evaluating, measuring and responding to issues related to the quality of services provided.
  • Conduct evaluations, surveys and focus groups to assist in quality improvement efforts.
  • Research constituents' satisfaction with divisional programs and services.
  • Develop reports and recommendations to sustain high quality.
  • Supervise or provide direction to staff.
  • Lead projects as assigned.
  • Serve as an internal marketing consultant for programs and services.
  • Manage various aspects of social media activities.
  • Perform related responsibilities as required.
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