Manager, Communications

Harlem Childrens Zone•New York, NY

1d•Onsite

About The Position

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks a highly-driven, multi-talented Manager, Communications to build awareness and support for HCZ through compelling storytelling that centers our impact and the people we serve. The Manager, Communications will join our Communications Team at the forefront of innovation at HCZ. The successful candidate will be a skilled communicator, writer, and editor with experience creating and implementing multi-channel communications strategies encompassing owned and earned media, crafting written content to engage diverse audiences, and managing an array of communications platforms and projects. The individual will join HCZ during a critical phase, as we work to scale our impact and put one million children across the country on the pathway to social and economic mobility.

Requirements

At least 5-6 years’ experience working in communications, public relations, marketing, journalism, brand management, or related fields
Ability to juggle multiple projects and priorities at once
Commitment to HCZ values and mission
Strong written and verbal communication and editing skills
Experience with Mailchimp or other email marketing platform required
Bachelor’s Degree or equivalent strongly preferred

Nice To Haves

Experience with intranet platforms strongly preferred

Responsibilities

Help develop and implement editorial strategies and innovations to advance our key priorities, particularly elevating the brand profile of our local, Harlem-based programming and fostering staff culture
Create and/or edit written content highlighting the work of HCZ and our scholars, families, community members, and staff members; this includes: website content, newsletters, emails, advertising copy, and social media captions
Manage our “In The Zone” staff communications platforms, e.g., intranet (Jostle) and staff newsletter (Mailchimp) to inform and inspire staff members, including: creating a content calendar and ensuring alignment with org-wide priorities, sourcing content, and analyzing and reporting on performance data to optimize engagement
Develop and implement an approach to gather, report, and offer recommendations on staff feedback, including leveraging the intranet, staff newsletter, and survey platforms
Create and/or edit written content for high-level, executive deliverables, including reports, recaps, and presentations, including our biennial Impact Report
Help develop and refine core organizational messaging for our work, impact, and programs
Edit and ensure internal stakeholder-written communications meet standards for quality and messaging alignment