Manager, Communications & Strategic Projects to the COO Chief of Staff
About The Position
The Manager, Communications & Strategic Projects to the COO Chief of Staff will report directly to the Chief of Staff to the Chief Operating Officer (COO) and serve as a key partner supporting executive communications, strategic initiatives, and high-priority deliverables across the broader Operations leadership team. This individual will play a central role in shaping executive-level materials, advancing special projects, and helping drive alignment and execution across a fast-paced, high-visibility environment. The ideal candidate is an exceptional writer, strong project manager, and strategic thinker who can synthesize complex information into clear, executive-ready materials and actionable insights. This role offers significant visibility to senior leadership and an opportunity to contribute meaningfully to enterprise-level strategic priorities.
Requirements
- Bachelor’s degree required
- 4-6+ years of relevant experience in areas such as executive communications, strategy or strategic operations, project management, healthcare administration or hospital operations, or management consulting.
- Exceptional writing, editing, and presentation development skills.
- Strong proficiency in Microsoft Office Suite (PowerPoint, Excel, Word).
- Experience supporting senior leaders or high-priority initiatives preferred.
- Healthcare or academic medical center experience preferred.
Responsibilities
- Partner with the Chief of Staff to develop high-quality communications and materials on behalf of the COO and Operations leadership team.
- Draft and refine presentations, talking points, remarks, leadership updates, briefing materials, and executive communications.
- Tailor messaging for diverse audiences, including frontline teams, leadership, executive stakeholders, the CEO, and the Board.
- Own development of select priority communications end-to-end, from initial concept and content development through finalization and delivery.
- Support development of clear, compelling narratives around strategic priorities, operational performance, and key initiatives.
- Support priority initiatives and special projects on behalf of the COO and VP, Operations & Operational Excellence.
- Own select initiatives end-to-end, helping move work from concept through execution and handoff.
- Help manage projects from planning through execution, including stakeholder coordination, content development, project tracking, and follow-up.
- Drive follow-through on key decisions and help ensure alignment across stakeholders.
- Prepare concise summaries, analyses, and materials to support leadership decision-making.
- Synthesize qualitative and quantitative inputs into actionable insights to support executive decision-making and strategic planning.
- Contribute to cross-functional efforts requiring strong coordination and executive visibility.
- Support the operating cadence of the COO Chief of Staff and broader Operations leadership team, including leadership forums, performance reviews, executive touchpoints, and recurring strategic deliverables.
- Support communication and change management planning for key operational and organizational initiatives.
- Prepare materials and coordination for leadership forums and governance meetings, including Management Committee and other COO-sponsored forums.
- Track deliverables, timelines, and follow-up actions across a portfolio of work.
- Ensure strong organization, responsiveness, and follow-through across priorities.
Benefits
- Compensation Range: $86,000.00 - $131,375.00
- Eligible for additional benefits consistent with the role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
