Manager, Commercial Training, Oncology

Ipsen•Cambridge, MA

About The Position

The Manager, Commercial Training, Oncology contributes to the design and enhancement of training curricula for product knowledge, selling skills, objection handling, market landscape, and resource utilization. This role involves building and maintaining a structured "post-new hire" training calendar in partnership with the Oncology Commercial Training team and Field Sales Trainers. The manager will also assist in assessing field capabilities, identifying skill gaps, and providing insights from feedback and cross-functional partners. The position focuses on strengthening capabilities across various commercial roles through training delivery, material development, performance coaching, and cross-functional collaboration to align training with business strategies and brand initiatives.

Requirements

Strong facilitation and presentation skills.
Solid understanding of selling principles and customer engagement models.
BA/BS degree is required.
Minimum 5 years of relevant experience, including one year of biopharma or healthcare experience; or equivalent experience.
Ability to collaborate effectively with cross‑functional stakeholders and influence without authority.

Nice To Haves

Familiarity with adult learning principles.
Background in solid tumor and/or hematology.
Knowledge of commercial systems (ACTO, Veeva, iEngage).
Advanced degree is a plus.
Oncology exposure through fellowship, internship, research experience, or direct commercial role strongly preferred.
Experience supporting or delivering training, education, curriculum development, or field‑facing materials is preferred.
Previous biotech sales or customer‑facing experience is a plus.
Prior experience in training facilitation, field development, or adult learning environments preferred.

Responsibilities

Contribute to the design and enhancement of training curricula covering product knowledge, selling skills, objection handling, market landscape, and resource utilization.
Build and maintain a structured “post–new hire” training calendar that supports effective onboarding follow‑through in partnership with the Oncology Commercial Training team and Field Sales Trainers.
Assist in assessing field capabilities, identifying skill gaps, and providing insights gathered from RBD feedback, field visits, and cross‑functional partners.
Facilitate live and virtual training sessions for sales teams, sales leadership, CNE, TLL, and other commercial roles to strengthen capabilities.
Develop engaging training materials such as case studies, role‑plays, e‑learning modules, and real‑world application exercises with oversight from the lead Oncology Commercial Trainer.
Support the delivery of advanced training initiatives designed for Field Sales Team (FST), Regional Business Directors (RBD), and Executive OAS to enhance leadership and development pathways.
Partner with internal trainers and external vendors to ensure high‑quality execution of training programs.
Contribute to the evolution of the Oncology Academy by helping assess field needs and coordinating training activities aligned to key milestones and events.
Support ongoing evaluation of training effectiveness through field visits, performance assessments, and insights from sales leadership.
Provide targeted coaching and feedback to field employees to strengthen selling skills, messaging accuracy, and strategic execution.
Track training outcomes and identify continuous improvement opportunities based on field observations and performance trends.
Collaborate with marketing, medical, V&A, HR, and other stakeholders to ensure training materials and messaging align with business strategies.
Partner with marketing to reinforce sales message pull‑through and contribute to planning for brand initiatives, field workshops, and national meetings.
Support HR and the training leadership team in initiatives related to recruitment, onboarding, and fostering a collaborative culture.