Manager, Commercial Strategy and Insights
About The Position
Sollis Health is seeking a Manager, Commercial Strategy and Insights to serve as a core strategic partner to the CCO and commercial leadership team. This role sits at the intersection of analytics, member experience, and cross-functional execution, translating data and qualitative insights into decisions that drive membership growth, engagement, retention, and advocacy. This is a highly cross-functional role for someone who combines strong analytical thinking with commercial instincts and a bias toward action. You’ll turn data into insights, insights into strategy, and strategy into measurable business impact. The ideal candidate brings a management consulting foundation, sharp executive communication skills, and the operational instincts to move projects from framing through completion in a fast-paced, high-standards environment. This is a hybrid role out of our NY-HQ office.
Requirements
- 3 to 5 years of experience, with a foundation in management consulting required
- Strong analytical and problem-solving skills with experience driving business decisions through data
- Advanced proficiency in Excel/Google Sheets and BI tools such as Looker, Tableau, or Power BI
- Strong analytical capability, including proficiency in Excel and familiarity with data visualization tools
- Exceptional written and verbal communication skills; comfortable presenting to senior executives and preparing board-ready materials
- Demonstrated ability to manage cross-functional projects with multiple stakeholders and competing timelines
- High degree of ownership, low ego, and the maturity to operate directly with C-suite leadership
- Bachelor's degree required
Nice To Haves
- Prior experience working in a high-growth startup or scaling consumer business is a plus
- Experience in healthcare, consumer membership, or subscription businesses is a plus but not required
Responsibilities
- Lead cross-functional strategic initiatives across the member journey, including acquisition, onboarding, engagement, and renewal, in close collaboration with partners across Technology, Operations, Clinical, and Finance
- Quarterback strategic growth and expansion projects, serving as the connective tissue across workstreams and ensuring progress, accountability, and clarity from initiation through execution
- Support new service line development and product strategy, partnering with Clinical and Operations to evaluate market opportunity, define member value propositions, and build the commercial case for expansion
- Own NPS programs: design, analyze, and synthesize member feedback into actionable recommendations for commercial leadership
- Build and maintain analytical frameworks to track commercial performance across membership cohorts, channels, and geographies
- Partner with Growth Marketing and Member Services on retention strategy, including first-year retention analysis and utilization-based intervention programs
- Lead goal-setting and tracking across the commercial organization on a quarterly basis (OKRs)
- Conduct ad hoc research and competitive analysis to inform strategic decisions and new growth initiatives
- Support preparation of board materials and executive presentations, including narrative development and slide production
- Serve as a thought partner to the CCO on priority projects, bringing structured thinking and clear written communication to complex problems
Benefits
- Healthcare
- Dental
- Vision
- 401K with 3% match
- Unlimited PTO
- Generous Sick Time
- 12 Observed holidays
- Free Sollis Health membership for you and your eligible family members
- Employee stock options offering
- Annual professional development allocations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
