Manager, Commercial Operations

Sarepta Therapeutics•Cambridge, MA

9d•Hybrid

About The Position

The Manager, Marketing Operations, is responsible for leading MLR processes and related initiatives across the Commercial Marketing Operations platform. This individual will oversee MLR review activities, forecasting, and coordinator support across commercial and medical teams while driving the continued evolution of the material review process. The role also supports the integration of process and system enhancements to ensure compliance and safeguard the business and field partners. Success in this role requires experience working in a regulated environment, as well as knowledge of pharmaceutical or biotechnology business processes and strong program/project management capabilities.

Requirements

BA/BS degree in a related field; 5 - 7 years related experience
MA/MS degree in a related field; 3 - 5 years related experience
Experience working in a regulated environment
Knowledge of pharmaceutical or biotechnology business processes
Strong program/project management capabilities
Candidates must be authorized to work in the U.S.

Responsibilities

Serve as a seasoned, self-starting leader who can drive MLR review across the Veeva Vault platform, with a focus on continuously improving the material review process, including but not limited to material review, print/fulfillment, and digital assets such as CRM and Veeva Approved Email.
Demonstrate deep technical knowledge of the Veeva Vault platform, including PromoMats, Vault Medical and Veeva CRM.
Develop and implement metrics plans and optimization strategies to improve material review efficiency and forecast review volume.
Build dashboards, reports, and analyses that clearly communicate Marketing Operations effectiveness following project launches (i.e. Material Review forecasting, Label Updates, Project Initiatives, etc)
Complete additional responsibilities assigned by the Director, Commercial Operations, with a focus on continuous improvement.
Serve as the operational review process expert within the Veeva Vault platform.
Lead the field communication process.
Lead material review forecasting in support of prioritization across US and OUS review scope.
Lead forecasting and post-submission processes for materials submitted to the FDA.
Provide oversight and day-to-day management of material review coordinator(s) and vendor relationships.
Train cross-functional internal teams on system capabilities and best practices, including onboarding needs and continuous improvement opportunities.
Develop processes, playbooks, and training materials to support system enhancements and ongoing improvement initiatives following rollout.
Provide coordinator support, such as task driven activities as back up when needed