Manager Commercial AI & Advanced Analytics
About The Position
We are searching for the best talent for Manager, Commercial AI & Advanced Analytics to be in Horsham , PA. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Johnson & Johnson Innovative Medicine is recruiting for a Manager, Commercial AI & Advanced Analytics to support the commercial organization's Customer AI Product Strategy (CAPS) group. This position is based in Horsham , PA . Purpose: The Manager, Commercial AI & Advanced Analytics is responsible for driving commercial AI capabilities for our Immunology commercial franchise, with a focus on modernizing how we engage customers through AI-powered analytics & insights, generative AI, intelligent agents, and connected omnichannel execution. This leader will create scalable, governed AI solutions that solve complex unmet needs for customers, improve field and marketing effectiveness, influence senior-level decision-making, uncover revenue and share growth opportunities, and advance our commercial model. The ideal candidate can translate business needs into practical AI-enabled capabilities and has experience working across commercial, technology, data science, digital, compliance, and vendor teams to move ideas from concept to measurable business impact.
Requirements
- A minimum of a Bachelor Degree is required; an advanced degree in a field such as Data Science, Statistics, Computer Science, Operations Research, Econometrics is preferred.
- A minimum of 5 years of relevant business experience in marketing, finance, analytics, management consulting or related field is required
- Ability to translate business questions into AI-enabled solutions, including analytics, machine learning, generative AI, and agentic workflows, and interpret outcomes into meaningful business insights and actionable recommendations is required
- Knowledge of applied AI and analytics concepts, including model evaluation, measurement design, experimentation, optimization, and responsible use of AI in real-world business settings is required
- Working knowledge of machine learning, generative AI, large language models, agents, and their real-world advantages, limitations, and governance considerations is required
- Working knowledge of pharma and specialty pharmacy data sources (to include IQVIA, Symphony Health, Truven/Optum) is required
- Excellent communication skills (written and presentation)
- Strong project management skills and ability to manage multiple projects simultaneously
- Ability to organize, integrate, and analyze large data sources and draw cohesive conclusions
- Ability to influence all levels of the organization and to engage across a broad range of business partners and functions
Nice To Haves
- Experience building or enabling customer engagement capabilities such as next best action, AI-assisted field planning, trigger-based recommendations, omnichannel orchestration, or digital engagement optimization is preferred
- A minimum of 2 years of Pharmaceutical experience is preferred
Responsibilities
- Develop, influence, and scale commercial AI capabilities that improve customer engagement, field effectiveness, and omnichannel execution across the franchise
- Lead day-to-day partnerships with sales leadership, brand teams, digital, customer engagement, technology, data science, and other commercial stakeholders to identify high-value AI use cases and drive adoption
- Act as an internal commercial AI consultant, proactively translating business priorities into practical AI, machine learning, generative AI, and agentic solutions
- Drive the evolution of customer engagement capabilities, including next best actions, trigger-based engagement, field-facing AI assistants, generative AI workflows, and agent-enabled orchestration across channels
- Partner with internal and external teams to ensure AI solutions are grounded in trusted data, approved content, appropriate governance, privacy, compliance, and measurable business outcomes
- Manage prioritization, roadmap planning, budget inputs, and delivery execution for commercial AI initiatives, balancing speed, value, risk, and scalability
- Develop clear stories, business cases, and performance readouts that help stakeholders understand how AI capabilities improve customer experience, field execution, and commercial performance
Benefits
- medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
