(USA) Manager, Club Solutions

Sam's West•Bentonville, AR
•Onsite

About The Position

The (USA) Manager, Club Solutions, leads strategic initiatives to optimize member experiences by analyzing buying behaviors and channel-specific trends. This role involves interpreting member data, collaborating with cross-functional partners, and driving improvements in assortment and allocation processes. The manager supports financial planning, monitors supply chain efficiencies, and leverages digital tools to inform decision-making. By fostering strong stakeholder relationships and maintaining clear communication, this position ensures alignment with business objectives while enhancing operational performance and member satisfaction across club channels. The Club Solutions team supports member success by partnering with club managers, associates, and market managers to ensure clubs have the necessary inventory and resources. The team handles communications through emails and tickets, working proactively to resolve issues before they arise. Leveraging AI daily, they collaborate cross-functionally with replenishment, merchandising, and operations teams. This role currently focuses on the Southeast region, including wholesale trade clubs and island locations, and involves managing special projects and emergency operations such as hurricane and power outage responses. Strong communication and strategic problem-solving skills are essential to this team’s success.

Requirements

  • Proven expertise in analyzing member buying behaviors and channel-specific consumption trends to inform strategic decisions.
  • Strong financial management skills, including understanding profit and loss statements and supporting business case development.
  • Experience in stakeholder management with effective communication and collaboration across cross-functional teams.
  • Proficiency in digital literacy and data analytics to extract insights and drive business planning.
  • Ability to manage allocation processes and optimize inventory flow to maximize sales and member service.
  • Demonstrated leadership in coaching, mentoring, and fostering high-performing teams aligned with company values.

Responsibilities

  • Analyze member buying behaviors and channel-specific consumption trends to inform strategic decisions.
  • Monitor and interpret club feedback and data to identify opportunities for improving member experiences.
  • Collaborate with cross-functional partners to develop plans that streamline club operations, enhance sales, and member satisfaction.
  • Support emergency operations planning to address network disruptions and local events impacting demand.
  • Communicate insights and recommendations to stakeholders to drive business performance and operational efficiency.
  • Leverage digital tools and data analytics to inform merchandise and replenishment strategies.

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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