Manager, Clinical Workforce Planning and Forecasting

Humber River HealthToronto, ON
CA$122,639 - CA$152,859Onsite

About The Position

Humber River Health is a multi-site organization serving over 850,000 people in the northwest Greater Toronto Area. As a member of the Toronto Academic Health Science Network (TAHSN), it operates Hennick Humber Hospital with Finch and Church campuses, supported by a large team of employees, physicians, and volunteers. Hennick Humber Hospital is notable as North America’s first fully digital hospital, utilizing robotics and advanced technology to improve patient outcomes. The organization's digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, and real-time patient information systems. This transformation is driven by a dedicated staff, physicians, and volunteers committed to innovation, collaboration, and excellence. The Manager, Clinical Workforce Planning and Forecasting will lead workforce planning and forecasting for the Nursing Resource Team (NRT). This role involves developing staffing plans that support patient-centered care, utilizing best practices, corporate standards, real-time data, predictive analytics, and professional expertise to enhance quality and safety. The position is crucial for improving patient flows and operational performance within the Professional Practice department. The ideal candidate will have proven clinical management experience, strong people management skills, and expertise in workforce planning, analytics, and forecasting data management.

Requirements

  • Current registration and membership in good standing with the College of Nurses of Ontario (CNO)
  • Membership with Nurses Association of Ontario (RNAO)
  • A minimum of (5) five years of clinical experience in an acute care hospital
  • A minimum of (5) five years management experience with direct people management responsibilities
  • Exceptional analytical and information-seeking skills that contribute to effective decision-making and strategic planning and execution of action plans that deliver results and motivate individuals for greater performance excellence
  • Ability to work with a diverse group of leaders and stakeholders with demonstrated success in moving key stakeholders to positive resolution and to facilitate and coach clinical areas on change initiatives
  • Experience managing in a multi-union environment
  • Demonstrated knowledge of and experience with workforce planning and forecasting strategies, including recruitment and retention models
  • Track record of delivering exceptional clinical practice, efficiency and patient care
  • Track record for creating a quality and safety culture and means for monitoring and communicating results that is meaningful to team members and inspires continuous improvement
  • Self-directed, courageous, and highly motivated with excellent interpersonal and communication skills
  • Experience managing competing demands in a fast-paced, multi-site, multi-disciplinary health care environment

Responsibilities

  • Manage Human Resources (HR) requirements for the Nursing Resource Team (NRT) (e.g. recruitment and retention; leave requests, disciplinary matters) in collaboration with HR
  • Enter payroll data for all nursing resource team staff.
  • Manage the Clinical Practice Leader (CPL) in coordination with the Senior Director on all aspects of education/professional development delivery to NRT staff and agency staff.
  • Plan, implement, manage, and evaluate workforce plans and forecasted program staffing requirements in collaboration with internal and external stakeholders to build a professional practice.
  • Develop and communicate staffing schedules to meet clinical needs and department/unit objectives; share and adjust short-term and long-term workload and headcount forecasts with clinical leadership teams to meet staffing goals.
  • Analyze staffing trends and adjust forecasts in collaboration with internal and external stakeholders to plan, implement, and manage workforce planning and forecasting programs.
  • Develop, implement, and lead a critical care cluster of staff (e.g. Emergency Department (ED), Intensive Care Unit (ICU), Post Anaesthesia Care Unit (PACU)).
  • Manage and negotiate one-time funding opportunities with the Ministry of Health and Long-Term Care (MOHLTC) (e.g. Late Career Nurse Initiative, Critical Care Secretariat).
  • Manage the rolling initiative Nursing Graduate Guarantee between HR (recruitment), Program Directors, and Senior Director; produce documentation and reports.
  • Lead Clinical Practice Leaders and newly hired nursing staff through corporate/centralized nursing orientation.

Benefits

  • Support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement.
  • Dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
  • Commitment to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
  • Fostering a culture where everyone feels respected, valued and empowered to contribute.
  • Accommodations are available throughout the recruitment process and employment.
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