Manager Clinical Services

Acadia Healthcare•Tucson, AZ

18h

About The Position

The Manager Clinical Services is responsible for planning, implementing, and coordinating the clinical services offered by the facility. This role involves providing oversight and support to all clinical operations, monitoring service provision, treatment, and access, and analyzing performance results to develop improvement plans. The manager will also be responsible for staff management, including hiring, development, training, and performance management, as well as developing and implementing behavioral health processes, procedures, and policies. Additionally, the role involves participating in planning and reporting, representing the company in the community, fostering a cooperative work environment, and ensuring compliance with accreditation standards, funding agencies, and licensing boards. A positive, empathetic, and professional attitude towards customers is expected, with a focus on resolving complaints and prioritizing patient safety.

Requirements

Master’s Degree in Psychology, Social Work, Counseling or Psychiatric Nursing required.
Five or more years’ experience in behavioral health services with clinical experience with all target populations (SMI, SED, DD, SUD) required.
Three or more years’ supervision experience required.
Management or administration experience and/or three years work experience in Utilization Management required.
Meet DWMHA credentialing requirements for professional practice Masters Level licensed behavioral health professional as QMHP (Qualified Mental Health Professional) CMHP (Child Mental Health Professional), and QMRP.
Must possess a full license in one of the following disciplines: LLP/LP, LPC, LMSW, NP/RN.
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.

Responsibilities

Provide oversight and support to all clinical operations in areas assigned.
Provide oversight and monitor clinical services as it relates to service provision, treatment and access.
Review and analyze clinical and operational performance results. Develop plans for improvement as needed.
Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Develop and implement behavioral health processes, procedures and policies across programs.
Participate in daily, weekly, monthly and annual planning and reporting processes as appropriate.
Represent the company at meetings in the community.
Collaborate with other company employees to foster and promote a cooperative work environment.
Support compliance by adherence to accreditation standards as well as standards of funding agencies and licensing boards.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Perform other functions and tasks as assigned