Manager Clinical Operations-CVTU/CSDU

American Addiction Centers
Onsite

About The Position

The Manager Clinical Operations for CVTU/CSDU at Advocate Christ Medical Center is a full-time, benefits-eligible position responsible for the planning, management, implementation, and evaluation of operations and services to ensure quality, efficiency, and cost-effectiveness. This role involves establishing staffing requirements, monitoring patient care quality and satisfaction, developing and implementing policies, ensuring regulatory compliance, and promoting patient safety. The manager is also tasked with the selection, development, motivation, and evaluation of staff, including recruitment, retention strategies, and educational opportunities. Budget administration, including planning, monitoring expenditures, and developing program proposals, is a key responsibility. Additionally, the role requires maintaining effective working relationships with internal and external contacts, collaborating with healthcare professionals, and actively participating in hospital committees and projects. The manager is expected to engage in continuous personal and professional growth and development by staying abreast of current standards of care and participating in professional organizations and continuing education. Advocate Health is a large nonprofit, integrated health system focused on clinical innovation, health outcomes, consumer experience, and value-based care, serving nearly 6 million patients across 69 hospitals and over 1,000 care locations.

Requirements

  • Licensure: Nurse, Registered (RN)
  • Bachelor's degree (BA, BS, BSN, etc.)
  • 2 years of previous management experience focused in Intensive Care services
  • Organizational, planning delegation skills
  • Team Building skills
  • Communication skills
  • Demonstrates leadership attributes
  • Results oriented with concern for appropriate process
  • CPR
  • Professional Registered Nurse

Nice To Haves

  • Master's Degree or in process of completing Master's Degree
  • Prior experience with various age groups

Responsibilities

  • Participates in short and long term planning.
  • Analyzes and plans for the needs of the area.
  • Establishes staffing requirements.
  • Plans for the appropriate utilization of human resources.
  • Monitors quality of patient care and patient satisfaction; oversees implementation of measures to improve both.
  • Facilitates care delivery in conjunction with the patient focused model.
  • Supports and facilitates case management practice in conjunction with Advocate Christ Medical Center protocols.
  • Develops and implements policies and procedures to assure effective and efficient operations consistent with Christ/Advocate Health Care philosophy, policies, and procedures.
  • Ensures compliance with all regulatory agency standards, i.e., federal, state, city, Accrediting Organization, IDPH, DNV and all hospital policies and procedures.
  • Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives.
  • Develops and incorporates Performance Improvement projects.
  • Ensures that standards of practice are developed, implemented, and evaluated in conjunction with monitoring and evaluation activities within the area.
  • Recruits, selects, mentors and motivates direct reports to achieve departmental, professional and personal goals and objectives.
  • Ensures that all staff are evaluated and performance reviews are completed in a timely manner.
  • Coordinates recruitment activities.
  • Facilitate and promote retention strategies.
  • Assesses educational needs of the staff and facilities education opportunities.
  • Assists individuals with identifying professional goals and provides opportunities to achieve those goals.
  • Ensures an adequate orientation program for staff.
  • Implements and coordinates disciplinary procedures.
  • Monitors and facilitates the resolution of performance and/or other employee relations issues.
  • Facilitates staff meetings relating to unit, divisional, hospital and corporate activities.
  • Ensures Associate Satisfaction issues are addressed.
  • Plans and administers an annual budget, and monitors budgetary expenditures, reports and justifies variances on an ongoing basis.
  • Assures efficient utilization of staff, supplies maintained in the area.
  • Identifies inventory levels and costs of supplies maintained in the area.
  • Develops new and expanding program proposals with cost/budget implications.
  • Completes forecasting for upcoming and long-term budgets.
  • Develops major equipment purchase proposals.
  • Assists with the development of feasibility studies.
  • Networks with professionals at other health care facilities for clinical standards.
  • Coordinates activities with various other hospital departments to ensure patient satisfaction as well as cost-effectiveness.
  • Provide support for patient/family and/or significant other in adjustment to disability.
  • Demonstrate compliance with professional ethical codes of conduct and the Advocate Ethical Code of Conduct Policy and Procedure.
  • Collaborates with physicians, management and other health care professionals to assure delivery of quality care, patient satisfaction and continual use of area service.
  • Actively participates in hospital committees and projects (PI projects, hospital projects, etc.)
  • Networks with peers to assure that administrative and clinical standards integrate with department and hospital services.
  • Keeps abreast of current standards of care via literature, educational events, internal and external resources and internal/external networking.
  • Maintains memberships in professional and community organizations.
  • Participates in activities to enhance professional growth by involvement in professional organizations and continuing education.
  • Completes required contact hours based on FTE status within timeframe.

Benefits

  • Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development
  • Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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