Manager, Clinical Operations Site Management (Franchise Lead) - CNS - U.S. (Remote)

Worldwide Clinical TrialsResearch Triangle Park, NC
$112,000 - $222,000Remote

About The Position

Worldwide Clinical Trials is a global, midsize CRO that focuses on innovation and pioneering approaches to find cures for diseases. They are seeking a Manager, Clinical Operations Site Management (Franchise Lead) to provide on-time and quality delivery of site management services from assigned Clinical Research Associates (CRAs) within assigned therapeutic area(s) and program(s). The company emphasizes a passion for improving lives, a diverse and inclusive environment, and a commitment to enabling professionals from all backgrounds to succeed.

Requirements

  • Broad protocol knowledge; therapeutic knowledge preferred.
  • Comprehensive global knowledge, awareness, and practical understanding of the biopharma industry, drug development lifecycle, and operational clinical trial delivery.
  • Innovative and strategic thinker.
  • Superior oral and written communication skills.
  • Strong planning and organizational skills.
  • Strong interpersonal skills.
  • Experienced problem-solving and decision-making skills.
  • Strong attention to detail.
  • Understanding of clinical research principles and processes, including data collection and editing skills.
  • Ability to navigate Electronic Data Capture (EDC) software such as InForm and Medidata.
  • Strong knowledge of U.S. Food and Drug Administration (FDA) regulations, International Council for Harmonisation (ICH) guidelines, and the Health Insurance Portability and Accountability Act (HIPAA).
  • Understanding of standard operating procedures.
  • Four-year college curriculum with a major concentration in biological, physical, health, pharmacy, or other related sciences, and eight years of clinical research experience as a clinical research associate, OR Equivalent education and training with ten years of clinical research experience as a clinical research associate.
  • Two or more years of management experience.
  • Extensive CNS experience required.
  • Travel required.
  • Passport required.

Responsibilities

  • Provide therapeutic and operational expertise throughout the program and project delivery lifecycle.
  • Ensure that projects within the franchise are properly resourced.
  • Collaborate with the therapeutic team to create effective delivery strategies and solutions for franchise projects and programs.
  • Act as the main contact person for the Project Management Franchise Lead.
  • Present at proposal defense and client meetings as needed to support new or ongoing business.
  • Ensure CRAs are trained on project specifics.
  • Ensure Lead CRAs (LCRAs) are trained to support the clinical scope of work, including standard operating procedure (SOP) review, quality issue (QI)/corrective and preventive action (CAPA) understanding, and the Clinical Monitoring Plan.
  • Coordinate and collaborate with Worldwide Clinical Trials Global Quality Assurance to provide training opportunities identified through CAPA information.
  • Manage the quality of the assigned staff’s clinical work.
  • Coordinate efforts between Project Management, Site Management, and Study Start-Up.
  • Establish regular communication to include quality metrics (such as site visit report compliance, source data verification metrics, and on-site metrics) and overall project “health” metrics (such as data query status, adherence to the scope of work, and resource status).
  • Conduct performance appraisals for direct reports.

Benefits

  • Competitive benefits package
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