Manager Clinical Lab

Natera•San Carlos, CA

9d•$123,400 - $185,200•Onsite

About The Position

Works closely with Senior Manager to ensure company, department, and team goals are met. This role oversees team specific lab operations, refines current lab processes through continuous improvement projects, and is responsible for the seamless transition of automation and test improvement/additions into production workflow. The Manager Clinical Lab analyzes and troubleshoots lab processing errors, supports Supervisors in close out of NCRs, and is responsible for the initiation and close out of CAPAs in a timely manner. They ensure departmental lab compliance for regulatory bodies and that tests are completed according to approved procedures. This role also maintains an organized, safe, and efficient work area, actively interacts with interdepartmental teams, and handles employee issues in collaboration with Senior Management and/or Human Resources. The Manager Clinical Lab explains reasoning behind instructions and processes, meets regularly with Supervisors, and is responsible for performance reviews of direct reports and overseeing the performance review of the entire staff. They plan and lead team meetings, develop high-performing employees through learning and cross-training opportunities, and recognize talent through merit reviews, promotions, and recognition programs. The Manager Clinical Lab adheres to Departmental Expectations, manages the training program for direct reports, and notifies management of all requirements for tools and supplies. They receive assignments as objectives and determine how to use resources to meet schedules and goals, provide guidance to subordinates within established company policies, recommend changes to policies, and manage the coordination of a section or department's activities with responsibility for results, including costs, methods, and staffing.

Requirements

BS/BA degree in Biological Sciences, related related field, or equivalent
6+ years of experience in clinical Lab environment with knowledge in molecular diagnostics preferred.
As a pre-req is eligible for delegation as both CAP General Supervisor and NYSDOH supervisor
Current California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist)

Nice To Haves

knowledge in molecular diagnostics

Responsibilities

Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)
Engages in future planning and scales employees and equipment appropriately
Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates
Monitors the quality control/assurance programs, test results, and equipment (if applicable)
Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)
Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary.
Refines current lab process through continuous improvement projects.
Oversees team specific lab operation.
Go-to person when senior manager is not present; go-to person for knowledge of process and product.
Responsible for seamless transition of automation and test improvement/additions into production workflow
Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary
Supports Supervisors in close out of NCRs.
Responsible for the initiation and close out of CAPAs in a timely manner.
Ensures departmental lab compliance for regulatory bodies
Ensures tests are being completed according to approved procedures.
Maintains an organized, safe and efficient work area for the team at all times.
Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues.
Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implemented effectively.
Meets regularly with Supervisors to discuss goals and progress.
Responsible for performance review of direct reports and overseeing performance review of entire staff.
Plans and leads team meetings.
Develops high-performing employees by providing them learning opportunities, cross-training opportunities and new challenges whenever possible.
Recognizes and rewards talent through merit reviews, promotions, and recognition programs
Adheres to Departmental Expectations.
Manages the training program for direct reports.
Notifies management of all requirements for tools, supplies, etc.
Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
Provides guidance to subordinates within the latitude of established company policies.
Recommends changes to policies and establishes procedures that affect immediate organization(s).
Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.