Manager Clinical Informatics Education (for Epic and other Clinical Technologies) - System Operations

Providence • Lacey, WA

20d • Remote

About The Position

As a member of the Providence St. Joseph Health Clinical Informatics management team, the Sr. Manager, Clinical Informatics Education and Adoption is responsible for supporting PSJH CI education goals for EHR and other information systems deployment, sustainment, adoption, and optimization activities. This leader combines knowledge of adult learning principles, instructional design, training, communication, project management, and healthcare informatics, to provide direction, leadership, and coaching to teams responsible for the design, development, publication, and maintenance of change communication and learning deliverables with the goal of promoting safe, effective, and efficient use of information technology in clinical and business settings. Partnering with co-managers, this role leads cross-team bodies of work as assigned such as training environment management, project resourcing, Credential Trainer programs, change communication and learning deliverable standards, publishing and maintenance, publication platform management, and education evaluation. Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Bachelor's degree in education, Instructional Design, Adult Learning, Organizational Development, Informatics, healthcare, or an equivalent combination of education and experience
• 6 years of Education experience in an information services or training setting
• 3 or more years of management experience
• Healthcare information services operations and support
• 4 years of Leadership experience

Nice To Haves

• Master's degree in education, Instructional Design, Adult Learning, Organizational Development, Informatics, healthcare, or an equivalent combination of education and experience
• Upon hire: Healthcare related and/or Education related certification
• Upon hire: Informatics certifications or credentialing (may be equivalent for up to 2 years of experience for this position at the hiring manger’s discretion)
• 3 years of experience in education in a large organization with multiple implementations.
• Experience standardizing complex and disparate processes.
• Experience in process improvement methodology, change management, and operational experience in a complex environment

Responsibilities

• Supporting PSJH CI education goals for EHR and other information systems deployment, sustainment, adoption, and optimization activities.
• Providing direction, leadership, and coaching to teams responsible for the design, development, publication, and maintenance of change communication and learning deliverables.
• Promoting safe, effective, and efficient use of information technology in clinical and business settings.
• Leading cross-team bodies of work as assigned such as training environment management, project resourcing, Credential Trainer programs, change communication and learning deliverable standards, publishing and maintenance, publication platform management, and education evaluation.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager