Manager, Clinic

Tennessee Oncology•Nashville, TN

10d

About The Position

The Medical Office Manager is responsible for the daily operations and financial accountability of the clinic, staff management, and efficient patient flow and meeting all state and federal mandated standards. This role manages a variety of general office activities by direction of subordinates and/or performing the tasks. The Medical Office Manager also monitors and measures patient flow, patient satisfaction, and workflow in the clinical areas and monitors provider needs, and adherence to government regulations all to assure efficient and productive and high-quality care and results.

Requirements

High School diploma or equivalent required.
College degree preferred.
Healthcare administration degree and/or certified as an MA or higher with five years related experience and/or training; or equivalent required.
Basic CPR/First AID Certification preferred.
Knowledge of EHR, MSWord, MS Excel, payroll software and Internet software .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
Ability to create and interpret reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond appropriately to questions from physicians, supervisors, coworkers, patients, and vendors.

Responsibilities

Analyzes and organizes operations and surgery/procedure scheduling, front office, referral departments, and responsible for point of service for revenue cycle managem ent in the clinic.
Responsible for maintaining relationships between patient and provider, referral offices and providers.
Maintains OSHA and other government standards as Supports and implements TSC Goals
Implements new workflow processes as needed for efficient and effective workflows, continue optimization of EHR.
Manages practice personnel and H uman R esource records and timecard approval for site employees.
Assures appropriate staffing of all clinic’s functional areas.
Implements and holds staff accountable for meeting TSC Policy and Procedure
Maintains supply inventory, ordering, and stock while working with the purchasing office in doing so.
Train and supervise staff, counsel staff after consulting with upper management and or surgeons.
Knowledge of all tasks to be a backup and cross cover.
Manage/coordinate IT matters on site.
Delegate responsibilities as needed to other employees.
Contact Central Billing Office (CBO) on issues/tasks around revenue cycle management and works in conjunction with the CBO in resolving revenue cycle issues.
Other duties as requested .