Manager - Clinic Operations - Urology, Colorectal Surgery, and Gastroenterology - Jefferson Hwy

Ochsner Clinic Foundation • New Orleans, LA

18h • Onsite

About The Position

The Manager manages and oversees the daily operations of the clinics and provides reports, as necessary, to administration. The Manager manages systems and relationships to ensure quality care, safety, regulatory compliance and patient satisfaction. They determine appropriate staffing levels and interview, hire, onboard, conduct performance reviews and work with Human Resources on progressive discipline of employees within practice unit(s). Acts as practice unit liaison for System-wide information distribution and feedback. Monitors and distributes monthly or ad hoc operating reports to all providers and reviews information monthly with departmental physician leader and Director. Assists with growth through business planning and special projects. Manages the Physical & Technology Infrastructure. Other related duties as required. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Requirements

• High School Diploma or equivalent
• 7 years related health care experience including 2 years of supervision or management experience
• Computer skills and dexterity required for data entry and retrieval of patient information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Proficient with Windows-style applications, various software packages specific to role and keyboard
• Financial acumen in order to manage within a budget and understand financial statements sufficient to analyze trends and make recommendations

Nice To Haves

• Bachelor's degree in Healthcare, Business Administration or related field
• Bachelor's degree with 3 years of related healthcare experience including 2 years of supervision or management experience.

Responsibilities

• Manages systems and relationships to ensure quality care, safety, regulatory compliance and patient satisfaction.
• Determines appropriate staffing levels and interviews, hires, onboards, conducts performance reviews and works with Human Resources on progressive discipline of employees within practice unit(s).
• Acts as practice unit liaison for System-wide information distribution and feedback.
• Monitors and distributes monthly or ad hoc operating reports to all providers and reviews information monthly with departmental physician leader and Director.
• Assists with growth through business planning and special projects.
• Manages the Physical & Technology Infrastructure
• Other related duties as required.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED